Provider Success & Adoption Manager

Counterpart Health; Field (NM); On-site; USD 107,700 - 140,000; Full time

Benefits offered by this job

Equity opportunities

401k matching

Remote-first culture

Monthly cell phone & internet stipend

Performance bonus program

ESPP

Professional development funding

Paid parental leave

Job summary

Counterpart Health in Montgomery, Alabama is seeking a Provider Success Manager to establish relationships with primary care providers and drive adoption of Counterpart Assistant.

As an external product SME, you will manage a portfolio of provider partnerships, promote value-based care adoption, and collaborate with sales, product, and operations to improve outcomes.

Travel up to 75% of the time to support practices and demonstrate measurable provider success, retention, and platform utilization.

Qualifications

• 5-7+ years of experience in provider engagement, healthcare account management, or value-based care consulting.
• Strong ability to translate operational data into actionable performance metrics and scorecards.
• Knowledge of Medicare Advantage, risk-based payment models, and primary care workflows.

Responsibilities

• Own & Manage Provider Relationships: primary point of contact for provider partners; drive adoption of Counterpart Assistant.
• Support Provider Recruitment Activities as Product SME: onboard training, in-office workflows to drive adoption.
• Optimize Provider Success & Retention: implement engagement plans to maximize platform use and value-based outcomes.
• Lead Data-Driven Decision-Making: analyze provider metrics to identify trends, risks, and opportunities; drive interventions.
• Influence and drive adoption of best practices across PCP practices with Counterpart CA.
• Cross-Functional Player: collaborate with sales, product, and operations to refine offerings based on provider feedback.

Skills

Provider engagement experience

Healthcare account management

Value-based care consulting

Relationship management

Data-driven decision making

Tools

EHR systems

Medicare knowledge

Job description

Counterpart Health in Montgomery, Alabama is seeking a Provider Success Manager to establish relationships with primary care providers and drive adoption of Counterpart Assistant.

As an external product SME, you will manage a portfolio of provider partnerships, promote value-based care adoption, and collaborate with sales, product, and operations to improve outcomes.

Travel up to 75% of the time to support practices and demonstrate measurable provider success, retention, and platform utilization.