Property Operations Specialist

Property Management Inc.; Pittsburgh (Allegheny County); On-site; USD 42,000 - 56,000; Full time

Job summary

Property Management Inc. is seeking an Operations Coordinator to support daily property management operations. You will handle tenant inquiries, schedule apartment tours, assist with leasing, and coordinate administrative tasks across multiple properties.

The role partners with the Operations Manager and Director of Operations to ensure timely follow-up, tenant satisfaction, and efficient property operations. It offers a path toward operations management and leadership growth.

Qualifications

• Excellent communication and customer service skills.
• Strong organizational and time-management abilities.
• Ability to work independently and travel to different properties.
• Previous property management, leasing, or customer service experience preferred.
• Proficiency in Microsoft Office or Google Workspace.
• Strong attention to detail and accuracy in recordkeeping, data entry, scheduling, and administrative tasks.
• Ability to adapt to changing priorities and work effectively with different personalities and departments.
• Proactive, dependable, and resourceful with practical problem-solving skills.
• Ability to work collaboratively with management and team members.
• Ability to maintain confidentiality when handling sensitive company and tenant information.
• Valid driver's license required.

Responsibilities

• Answer incoming calls and respond to rental inquiries.
• Schedule and conduct apartment tours and property showings.
• Assist prospective tenants with the leasing process, including lease agreements and related documentation.
• Communicate with tenants regarding leasing matters, resident concerns, and property needs.
• Maintain accurate records, schedules, and leasing documentation.
• Provide administrative and maintenance coordination support to ensure properties operate smoothly.
• Coordinate daily operations, schedules, and assigned projects to ensure tasks are completed accurately and on time.
• Serve as a point of communication between departments, tenants, property managers, and vendors to ensure timely follow-up.
• Maintain operational records, track project progress, and assist with preparing reports for management.
• Coordinate meetings, scheduling, and other operational activities as needed.
• Assist with processing invoices, purchasing, reimbursements, and related administrative documentation.
• Work with management to support company procedures, policies, and operational processes.
• Identify opportunities to streamline workflows, reduce unnecessary expenses, and improve overall efficiency.
• Follow company policies and applicable federal, state, and local regulations.
• Handle confidential tenant and company information professionally and appropriately.
• Perform other duties as assigned.

Skills

Communication

Customer service

Organization

Time management

Independent work

Travel flexibility

Tools

Microsoft Office

Google Workspace

Job description

Property Management Inc. is seeking an Operations Coordinator to support daily property management operations. You will handle tenant inquiries, schedule apartment tours, assist with leasing, and coordinate administrative tasks across multiple properties.

The role partners with the Operations Manager and Director of Operations to ensure timely follow-up, tenant satisfaction, and efficient property operations. It offers a path toward operations management and leadership growth.