Resident Experience & Property Operations Coordinator

Elite Property Management; York (York County); On-site; USD 32,000 - 34,000; Full time

Job summary

Elite Property Management seeks a Property Coordinator to support daily operations of a residential portfolio and serve as the primary liaison among residents, vendors, and the property management team. The role enhances resident satisfaction, ensures compliance, and improves operational efficiency in a fast-paced setting.

The candidate will aid new property onboarding, leasing operations, and service-team guidance, ensuring consistent standards across the portfolio and smooth workflows.

Qualifications

• Associate’s degree or equivalent work experience in property management or related field.
• 1–2 years in residential property or customer service.
• Strong interpersonal skills and professional conduct with residents.
• Familiarity with local housing regulations, rental assistance, and fair housing laws is a plus.
• Self-directed, dependable, with excellent time management.
• Comfortable in the field, traveling between sites, and after-hours responsiveness.
• Proficient with smartphone apps, email, and Google Workspace.
• Experience with property management software (AppFolio, Buildium, Yardi) preferred.
• Valid driver’s license and reliable transportation.

Responsibilities

• Serve as the first point of contact for residents on maintenance issues and inquiries.
• Conduct routine property inspections to identify needs and potential hazards.
• Coordinate access for vendors and ensure quality of field work orders.
• Assist with move-ins/move-outs, notices, and related inspections.
• Support onboarding of new properties and ensure readiness for occupancy.
• Assist leasing team with scheduling showings and applicant follow-up.
• Oversee maintenance tasks, prioritize work, and communicate with vendors.
• Respond to after-hours emergencies as scheduled.
• Document observations and maintain accurate records.

Skills

Interpersonal skills

Time management

Communication

Tech proficiency

Education

Associate degree or equivalent

Tools

AppFolio

Buildium

Yardi

Job description

Elite Property Management seeks a Property Coordinator to support daily operations of a residential portfolio and serve as the primary liaison among residents, vendors, and the property management team. The role enhances resident satisfaction, ensures compliance, and improves operational efficiency in a fast-paced setting.

The candidate will aid new property onboarding, leasing operations, and service-team guidance, ensuring consistent standards across the portfolio and smooth workflows.