Property Operations & Resident Relations Specialist

Drucker-and-Falk,-LLC; Richmond (VA); Sur place; USD 42 000 - 54 000; Plein temps

Avantages offerts par ce poste

Growth potential

Paid sick leave

Paid vacation and holidays

Health insurance

Dental insurance

Life insurance

401K participation

Résumé du poste

Drucker-and-Falk,-LLC is seeking an Assistant Property Manager to support daily operations at the community. The role covers showing apartments, processing applications, coordinating move-ins/move-outs, and maintaining resident files. Strong customer service and communication are essential for success in a fast-paced environment.

The position also involves marketing activities, reporting, and collaboration with other departments to ensure resident satisfaction and smooth property operations.

Qualifications

• 2 years’ work experience in retail sales or customer related service.
• Excellent interpersonal and written and verbal communication skills.
• Ability to work effectively with others and independently.

Responsabilités

• Show apartments and process applications for prospective residents.
• Handle and coordinate move-ins and move-outs.
• Prepare and maintain resident files according to company policies.
• Initiate lease renewals and forward packets for approval.
• Process maintenance service requests.
• Maintain resident relations and prepare weekly status reports.
• Keep advertising and websites files up to date.
• Assist with outreach marketing and follow up on rental leads.
• Process Accounts Payable and Accounts Receivable as instructed.

Connaissances

Customer service experience

Communication skills

Team collaboration

Independent work capability

Description du poste

Drucker-and-Falk,-LLC is seeking an Assistant Property Manager to support daily operations at the community. The role covers showing apartments, processing applications, coordinating move-ins/move-outs, and maintaining resident files. Strong customer service and communication are essential for success in a fast-paced environment.

The position also involves marketing activities, reporting, and collaboration with other departments to ensure resident satisfaction and smooth property operations.