Property Operations Associate — Resident Experience

Avenue5 Residential; Kennewick (WA); On-site; USD 47,000 - 51,000; Full time

Benefits offered by this job

Medical, dental, vision

401(k) with matching

Paid holidays

Mentoring

Tuition reimbursement

Professional development

Discounts

Recognition program

Job summary

Avenue5 Residential is seeking a Floating Assistant Property Manager to support property managers across locations in Washington. The role covers lease administration, reporting, and maintaining resident satisfaction while ensuring compliance with policies and safety regulations.

You will handle day-to-day operations, vendor oversight, and tenant relations, with a focus on timely financial reporting and accurate rent rolls.

Qualifications

• High school diploma is required.
• Two to three years of property management experience is required.
• Knowledge of resident rental lifecycle activities is required.
• Real estate license is preferred or may be required in some locations.
• Prior experience in Yardi Voyager or another equivalent system is preferred.

Responsibilities

• Assist the property manager in day-to-day operations of the property.
• Maintain accounts receivable including collecting rent and posting rent.
• Complete daily, weekly, and monthly financial and leasing reports.
• Audit records for lease expirations, delinquencies, and unlawful detainers.
• Lease apartments as needed; process move-ins and move-outs.
• Assist with training staff on leasing and office operations.
• Assist with resident relations and problem resolution.
• Operate in the absence of the property manager.

Skills

Microsoft Office

Customer service

Communication

Time management

Problem solving

Education

High school diploma

Bachelor’s degree preferred

Tools

Yardi Voyager

Job description

Avenue5 Residential is seeking a Floating Assistant Property Manager to support property managers across locations in Washington. The role covers lease administration, reporting, and maintaining resident satisfaction while ensuring compliance with policies and safety regulations.

You will handle day-to-day operations, vendor oversight, and tenant relations, with a focus on timely financial reporting and accurate rent rolls.