Property Manager I (ThirtyOne Elm - MT)

WinnCompanies; Springfield (MA); On-site; USD 37,000 - 45,000; Full time

Job summary

WinnCompanies is seeking a Property Manager I to join our team at ThirtyOne Elm, a 74-unit multifamily community in Springfield, MA. You will oversee daily operations, leasing, financial performance, maintenance, and compliance while delivering exceptional resident service.

The ideal candidate has 1-3 years of property management experience and strong leadership skills, with a schedule Monday–Friday 8:30AM–5:00PM and a pay range of $27.00-$33.00 per hour plus up to 10% annual bonus.

Qualifications

• 1-3 years of experience in property management, multifamily housing, leasing, or residential operations.
• Knowledge of property management operations and landlord-tenant laws.
• Strong customer service, communication, organizational, and problem-solving skills.
• Ability to manage multiple priorities in a fast-paced environment.
• Ability to work effectively with diverse residents, colleagues, and vendors.

Responsibilities

• Manage the daily operations of a multifamily residential community, ensuring strong occupancy, resident satisfaction, and regulatory compliance.
• Oversee leasing activities, including marketing, rental applications, move-ins, move-outs, recertifications, renewals, and rent increases.
• Drive occupancy, rent collections, resident retention, and revenue goals.
• Prepare and manage property budgets, financial reports, purchase orders, invoices, and monthly variance reporting.
• Ensure compliance with federal, state, local, LIHTC, HUD, and affordable housing program requirements, where applicable.
• Partner with maintenance teams to maintain the property, preserve assets, and ensure completion of preventive maintenance programs.
• Lead, train, and develop site team members while promoting a positive, customer-focused culture.

Skills

Property management

Customer service

Communication

Organizational skills

Problem solving

Team leadership

Budgeting

Education

High school diploma or GED

Bachelor's degree in Business or Real Estate (preferred)

Tools

Microsoft Office

Yardi / RealPage or similar PM software

Job description

About the Opportunity

WinnCompanies is seeking a Property Manager I to join our team at ThirtyOne Elm, a 74-unit multifamily residential community located in Springfield, MA.

In this role, you will oversee the daily operations, leasing, financial performance, maintenance, and compliance of the community while delivering exceptional resident service. The ideal candidate has experience in property management, multifamily housing, leasing, resident relations, and team leadership, and is committed to maintaining a high-performing, well-managed community.

The pay range for this role is $27.00-$33.00 per hour with an annual bonus up to 10% dependent on experience. The selected candidate will adhere to the following schedule: Monday through Friday from 8:30AM to 5:00PM.

Responsibilities

• Manage the daily operations of a multifamily residential community, ensuring strong occupancy, resident satisfaction, and regulatory compliance.
• Oversee leasing activities, including marketing, rental applications, move-ins, move-outs, recertifications, renewals, and rent increases.
• Drive occupancy, rent collections, resident retention, and revenue goals.
• Prepare and manage property budgets, financial reports, purchase orders, invoices, and monthly variance reporting.
• Ensure compliance with all applicable federal, state, local, LIHTC, HUD, and affordable housing program requirements, where applicable.
• Partner with maintenance teams to maintain the property, preserve assets, and ensure completion of preventive maintenance programs.
• Lead, train, and develop site team members while promoting a positive, customer-focused culture.

Requirements

• High school diploma or GED equivalent.
• 1-3 years of experience in property management, multifamily housing, leasing, or residential operations.
• A current vehicle license in good standing and meet the driving records standards outlined in the Company Safe Vehicular Operations Policy.
• Previous supervisory, team lead, leadership, or employee development experience.
• Knowledge of property management operations and landlord-tenant laws.
• Experience using Microsoft Office and web-based business applications.
• Strong customer service, communication, organizational, and problem-solving skills.
• Ability to manage multiple priorities in a fast-paced environment.
• Ability to work effectively with diverse residents, colleagues, and vendors.
• Strong attention to detail and financial accountability.

Preferred Qualifications

• Bachelor's degree in Business, Real Estate, or a related field.
• Experience with LIHTC, HUD, Section 8, or other affordable housing programs.
• Experience with Yardi, RealPage, or other property management software.li>
• Experience with recertification process.
• Knowledge of leasing, marketing, resident retention, and occupancy strategies.
• Professional certifications such as CAM, ARM, RAM, SHCM, NAHP-CPL, CGPM, C3P, or equivalent.