Property Manager I — Multifamily Ops & Resident Success

WinnCompanies; Springfield (MA); On-site; USD 37,000 - 45,000; Full time

Job summary

WinnCompanies is seeking a Property Manager I to join our team at ThirtyOne Elm, a 74-unit multifamily community in Springfield, MA. You will oversee daily operations, leasing, financial performance, maintenance, and compliance while delivering exceptional resident service.

The ideal candidate has 1-3 years of property management experience and strong leadership skills, with a schedule Monday–Friday 8:30AM–5:00PM and a pay range of $27.00-$33.00 per hour plus up to 10% annual bonus.

Qualifications

• 1-3 years of experience in property management, multifamily housing, leasing, or residential operations.
• Knowledge of property management operations and landlord-tenant laws.
• Strong customer service, communication, organizational, and problem-solving skills.
• Ability to manage multiple priorities in a fast-paced environment.
• Ability to work effectively with diverse residents, colleagues, and vendors.

Responsibilities

• Manage the daily operations of a multifamily residential community, ensuring strong occupancy, resident satisfaction, and regulatory compliance.
• Oversee leasing activities, including marketing, rental applications, move-ins, move-outs, recertifications, renewals, and rent increases.
• Drive occupancy, rent collections, resident retention, and revenue goals.
• Prepare and manage property budgets, financial reports, purchase orders, invoices, and monthly variance reporting.
• Ensure compliance with federal, state, local, LIHTC, HUD, and affordable housing program requirements, where applicable.
• Partner with maintenance teams to maintain the property, preserve assets, and ensure completion of preventive maintenance programs.
• Lead, train, and develop site team members while promoting a positive, customer-focused culture.

Skills

Property management

Customer service

Communication

Organizational skills

Problem solving

Team leadership

Budgeting

Education

High school diploma or GED

Bachelor's degree in Business or Real Estate (preferred)

Tools

Microsoft Office

Yardi / RealPage or similar PM software

Job description

WinnCompanies is seeking a Property Manager I to join our team at ThirtyOne Elm, a 74-unit multifamily community in Springfield, MA. You will oversee daily operations, leasing, financial performance, maintenance, and compliance while delivering exceptional resident service.

The ideal candidate has 1-3 years of property management experience and strong leadership skills, with a schedule Monday–Friday 8:30AM–5:00PM and a pay range of $27.00-$33.00 per hour plus up to 10% annual bonus.