Assistant Property Manager (TND Homes I)

WinnCompanies; Revere (MA); On-site; USD 39,000 - 43,000; Full time

Job summary

WinnCompanies is seeking an Assistant Property Manager to support up to 267 units and 1 commercial space in Chelsea and Revere, MA. You will work with the Property Manager to oversee leasing, financials, and resident services for a mixed LIHTC, HOME, and PBS8 community.

This role emphasizes customer service, timely communication, and accurate record keeping, with typical hours Monday–Friday, 8:30 AM–5:00 PM. Experience with LIHTC and PBS8 is preferred; bilingual in English/Spanish is a plus.

Qualifications

• High school diploma or GED required.
• Less than 1 year of relevant work experience.
• LIHTC and PBS8 program experience preferred.
• Driver's license in good standing.
• Excellent communication and customer service skills.

Responsibilities

• Monitor lease activity, collect rent, enforce policy, and start legal action when needed.
• Facilitate apartment leasing: tours, applications, recertifications, and renewals.
• Provide exceptional customer service and resolve resident issues promptly.
• Assist in physical and financial management tasks as assigned.
• Act as Property Manager in Manager's absence for periods of time.
• Prepare financial reports and resident communications.
• Oversee accounts payable flow from PO issuance to invoice processing.

Skills

Customer service

Communication skills

Attention to detail

Multitasking

Teamwork

Education

High school diploma or GED

Tools

Microsoft Office

Yardi / RealPage

Job description

WinnCompanies is on the hunt for an Assistant Property Manager to join our The Neighborhood Developers team supporting up to 267 units and 1 commercial space in Chelsea, MA and Revere, MA.

In this role, you will work alongside the Property Manager to oversee all aspects of a mixed LIHTC, HOME, and Project-Based Section 8 community, including leasing, accounts receivable, accounts payable, service requests, and customer service.

Please note that the pay range for this position is $28.00 to $31.00 per hour, depending on experience. Additionally, the selected candidate will typically work: Monday through Friday, from 8:30 AM to 5:00 PM.

Responsibilities:

• Monitor collections, post rent payments, enforce the collection policy, and initiate legal action when required.
• Facilitate all aspects of apartment leasing: touring with prospective residents, processing applications, processing recertifications, and negotiating lease renewals.
• Provide exceptional customer service, respond to resident issues and complaints in a timely manner, and promote positive resident relations.
• Assist in all facets of physical and financial management as needed and assigned.
• Act as Property Manager in absence of the Manager for specified amounts of time.
• Prepare financial reports for the Property Manager, as well as resident correspondence and recertification notices.
• Monitor the flow of accounts payable, from issuing purchase orders to processing invoices.

Requirements:

• High school diploma or GED equivalent.
• Less than 1 year of relevant work experience.
• Less than 1 year of supervisory experience.
• Experience with Low-Income Housing Tax Credit (LIHTC) and Project Based Section 8 (PBS8) programs.
• A current driver's license in good standing and ability to meet the driving records standards outlined in the Company Safe Vehicular Operations Policy.
• Experience with various computer systems, including Microsoft Office.
• Outstanding verbal and written communication skills.
• Excellent customer service skills.
• Superb attention to detail.
• Willingness to learn and be trained.
• Ability to multi-task in a fast-paced office environment.
• Ability to work with a diverse group of people and personalities.

Preferred Qualifications:

• Bilingual in English and Spanish.
• Experience with new construction lease ups
• Experience administering Affordable Programs such as Low Income Housing Tax Credit (LIHTC), Tax Exempt Bond, HOME, HPTF, or other State or local programs.
• Experience with Yardi or RealPage property management software.Certifications in HUD property management such as: CPO, COS, NAHP. LIHTC property management such as: SHCM, TCS, C3P, HCCP, NAHP.