Property Manager

Globaltize; United States; Remote; USD 15,000 - 17,000; Full time

Job summary

Globaltize is seeking a Property Management Virtual Assistant to support daily operations for a U.S.-based real estate portfolio. The role requires extensive AppFolio experience, strong tenant coordination, and ability to manage leasing, maintenance, and administrative tasks from a remote location.

The ideal candidate handles leasing advertising, applications, renewals, and rent-change recommendations with market awareness.

Qualifications

• 3+ years of professional experience in property management.
• 3+ years hands-on experience using AppFolio.
• Advanced proficiency in Excel, Word, and PDF editing tools.
• Excellent written and spoken English communication skills.
• Strong organizational, problem-solving, multitasking, and time-management abilities.
• Reliable internet connection and proper hardware for remote work.
• Availability to work full-time during U.S. Pacific Time business hours.
• Flexibility for occasional evenings, weekends, or urgent support.

Responsibilities

• Support Property Managers in daily operations across a rental portfolio.
• Coordinate with property management teams, onsite staff, maintenance, tenants, and vendors.
• Assist with leasing operations: advertise vacancies, research markets, review applications, support tenant screening.
• Review lease agreements and addendums for accuracy.
• Assist with renewals and rent increase recommendations based on market conditions.
• Monitor delinquent accounts and support collection activities.
• Coordinate maintenance requests, vendor estimates, repairs, and improvement projects.
• Address tenant concerns and service requests; handle escalations.
• Monitor operating expenses: utilities, maintenance, property taxes, insurance.
• Support preventative maintenance planning and cost-saving opportunities.
• Assist with additional property management tasks as needed.

Skills

Property management

AppFolio

Excel

Word

PDF editing

English communication

Organization

Time management

Tools

AppFolio

Microsoft Excel

Microsoft Word

PDF editing tools

Job description

We're Hiring: Property Management Virtual Assistant (LATAM)

Schedule:

Monday–Friday, 8:30 AM–5:30 PM U.S. Pacific Time

Compensation:

$11–$12 USD per hour

About the Opportunity

We are seeking an experienced, highly organized, and proactive Property Management Virtual Assistant to support the daily operations of an established U.S.-based real estate investment and property management company.

The ideal candidate has extensive experience in property management, strong knowledge of AppFolio, and the ability to coordinate leasing activities, tenant communications, maintenance requests, and administrative operations across a diverse property portfolio.

Key Responsibilities

• Support Property Managers in overseeing daily operations across a portfolio of rental properties.
• Coordinate with property management teams, onsite staff, maintenance technicians, tenants, and vendors.
• Assist with leasing operations, including advertising vacancies, conducting rental market research, reviewing applications, and supporting tenant screening.
• Review executed lease agreements, addendums, and supporting documentation for accuracy and completeness.
• Assist with lease renewals and rent increase recommendations based on market conditions.
• Monitor delinquent accounts, support collection activities, and assist with eviction-related administrative processes when necessary.
• Coordinate maintenance requests, vendor estimates, repairs, and property improvement projects.
• Help address tenant concerns, service requests, and escalations.
• Monitor operating expenses, including utilities, maintenance, property taxes, and insurance.
• Support preventative maintenance planning and identify opportunities for operational cost savings.
• Assist with additional property management tasks and special projects as needed.

Required Qualifications

• At least 3 years of professional experience in the property management industry.
• At least 3 years of hands-on experience using AppFolio property management software.
• Strong understanding of leasing operations, tenant coordination, maintenance management, and property administration.
• Advanced proficiency in Microsoft Excel, Microsoft Word, and PDF editing tools.
• Excellent written and spoken English communication skills.
• Strong organizational, problem-solving, multitasking, and time-management abilities.
• High attention to detail and ability to manage competing priorities independently.
• Reliable internet connection, computer equipment, headset, and video conferencing setup.
• Availability to work full-time during U.S. Pacific Time business hours.
• Flexibility to provide occasional evening, weekend, or emergency support when required.

Preferred Qualifications

• Familiarity with AI productivity tools such as ChatGPT, Claude, DeepSeek, or similar platforms.

Who We're Looking For

We're looking for someone who takes ownership of their responsibilities, communicates proactively, follows through on commitments, and can confidently support multiple property management workflows in a fast-paced remote environment.

If you have strong property management experience, are highly proficient in AppFolio, and enjoy keeping operations organized and running smoothly, we'd love to hear from you.