Maintenance Coordinator (Property Management - AppFolio Required)

Zohorecruit; United States; Remote; USD 45,000 - 65,000; Full time

Job summary

Zohorecruit is seeking a reliable Maintenance Coordinator to support a U.S.-based property management company in a fully remote role. You will handle tenant maintenance requests, log tickets in AppFolio, dispatch vendors, and ensure repairs are completed promptly with high tenant satisfaction.

Ideal candidates have experience with U.S.-based properties, are fluent in English and Spanish, and can manage multiple requests while maintaining meticulous records.

Qualifications

• Experience with AppFolio (required).
• Bilingual in Spanish and English (required).
• Experience in property management or maintenance coordination.

Responsibilities

• Answer tenant calls and emails regarding maintenance issues.
• Create and manage maintenance tickets inside AppFolio.
• Dispatch appropriate vendors and maintenance technicians.
• Coordinate schedules between tenants and contractors.
• Monitor open maintenance requests and ensure timely completion.
• Follow up with tenants to confirm repairs were completed properly.
• Communicate updates to property managers when necessary.
• Maintain accurate documentation of all maintenance activity in AppFolio.
• Assist with other property management administrative tasks when needed.

Skills

AppFolio

Maintenance management

Bilingual Spanish-English

Job description

• Job Opening Status Waiting for Clients Response
• Work Schedule Fixed Schedule
• Required Skills
  • appfolio
  • maintenance management
  • +5
• Date Opened 04/15/2026
• Remote Job

Job Description

This is a remote position.

Location: Remote - Philippines

Schedule: Full-Time

Working Hours: U.S. Business Hours

Overview

We are looking for a reliable and highly organized Maintenance Coordinator to support a U.S.-based property management company. This role will be responsible for handling tenant maintenance requests, coordinating vendors, and ensuring all repairs are completed quickly and efficiently.

You will serve as the main point of contact for tenants reporting maintenance issues, making sure every request is properly logged, dispatched, and resolved while maintaining a high level of tenant satisfaction.

The ideal candidate has prior experience working with U.S. property management companies and is very comfortable using AppFolio.

Key Responsibilities

Answer tenant calls and emails regarding maintenance issues

Create and manage maintenance tickets inside AppFolio

Dispatch appropriate vendors and maintenance technicians

Coordinate schedules between tenants and contractors

Monitor open maintenance requests and ensure timely completion

Follow up with tenants to confirm repairs were completed properly

Communicate updates to property managers when necessary

Maintain accurate documentation of all maintenance activity in AppFolio

Assist with other property management administrative tasks when needed

Requirements

• Strong hands-on experience with AppFolio (required)
  
• Bilingual in Spanish and English (required)
  

Previous experience in property management or maintenance coordination

Experience working with U.S.-based tenants or property managers

Excellent English communication skills (spoken and written)

Strong phone presence and customer service skills

Highly organized and detail-oriented

Ability to manage multiple maintenance requests simultaneously

Comfortable coordinating vendors and contractors

Must be willing to remotely log into the client’s computer when required

Preferred

Experience handling maintenance dispatch for residential properties

Familiarity with common property maintenance issues (plumbing, HVAC, electrical, etc.)

Experience supporting property managers remotely