Property Management Assistant- MEXICO

AvaHR; Orlando (FL); Hybrid; USD 35,000 - 50,000; Full time

Job summary

AvaHR is seeking a Remote Property Management Assistant (Mexico) to support U.S.-based property managers and office staff from a fully remote location. The role requires handling tenant communications, coordinating maintenance, data entry in AppFolio, and supporting rent collection while maintaining organized records.

Ideal candidates are bilingual in Spanish and English, highly organized, proactive, and able to work full-time during U.S. Eastern Time business hours.

Qualifications

• Lives in Mexico.
• Fluent in Spanish and English (spoken and written).
• Highly organized and detail-oriented.
• Able to work full-time during U.S. Eastern Time business hours.

Responsibilities

• Respond to tenant and property owner emails, texts, and phone calls.
• Coordinate maintenance requests with tenants, vendors, and property managers.
• Enter and update information in AppFolio.
• Assist with rent collection and follow up on delinquent accounts.
• Prepare notices, letters, emails, and other tenant communications.
• Maintain accurate tenant, owner, and property records.
• Follow up with prospective tenants and leasing inquiries.
• Assist with lease renewals and move-in/move-out coordination.
• Track outstanding tasks and meet deadlines.
• Provide general administrative support to our Orlando property management team.

Skills

Bilingual Spanish/English

Communication skills

Tools

AppFolio

Job description

REMOTE PROPERTY MANAGEMENT ASSISTANT – MEXICO

We manage a largeportfolio of residential rental properties in the Orlando,Florida area and are looking for a highlyorganized, dependable, and professional Remote Property ManagementAssistant located in Mexicowho can work remotely while supporting our U.S.-based property managers andoffice staff. We are looking to hire a qualified team member immediately.

Position: Remote Property Management Assistant
Location: Mexico – 100% Remote
Schedule: Full-Time, Monday–Friday
Working Hours: Must be available during Orlando,Florida business hours (Eastern Time, sameas New York City). 9:00am to 5:30pm EST.

Responsibilities

• Respond to tenant and property owner emails, texts, and phone calls
• Coordinate maintenance requests with tenants, vendors, and propertymanagers
• Enter and update information in AppFolio
• Assist with rent collection and follow up on delinquent accounts
• Prepare notices, letters, emails, and other tenant communications
• Maintain accurate tenant, owner, and property records
• Follow up with prospective tenants and leasing inquiries
• Assist with lease renewals and move-in/move-out coordination
• Track outstanding tasks and make sure deadlines are met
• Provide general administrative support to our Orlando property managementteam

Qualifications

We are looking for someone who:

• Lives in Mexico
• Has excellent spoken and written Spanish and English skills
• Team members that work with urgency
• Team members that are able to problem solve
• Team members that are proactive, rather than someone waiting to be told whatto do.
• Team members that communicate professionally with tenants, owners, vendorsand other team members.
• Has strong customer-service and telephone skills
• Is highly organized and detail-oriented
• Is comfortable handling multiple tasks and priorities
• Is dependable and able to work independently
• Has reliable high-speed internet and a professional home workspace
• Is comfortable working with Microsoft Office, email, cloud-based systems, andonline communication tools
• Can work full-time during U.S. Eastern Time business hours

Preferred Experience

Candidates with any of the following experience will receive priority consideration:

• U.S.property management experience
• AppFolio experience
• Real estate experience
• Maintenance coordination experience
• Leasing experience
• Tenant/customer service experience
• Experience working remotely for a U.S.-based company

Competitive compensationbased on experience and qualifications.