Remote Property Management Assistant – AppFolio Pro

Globaltize; United States; Remote; USD 15,000 - 17,000; Full time

Job summary

Globaltize is seeking a Property Management Virtual Assistant to support daily operations for a U.S.-based real estate portfolio. The role requires extensive AppFolio experience, strong tenant coordination, and ability to manage leasing, maintenance, and administrative tasks from a remote location.

The ideal candidate handles leasing advertising, applications, renewals, and rent-change recommendations with market awareness.

Qualifications

• 3+ years of professional experience in property management.
• 3+ years hands-on experience using AppFolio.
• Advanced proficiency in Excel, Word, and PDF editing tools.
• Excellent written and spoken English communication skills.
• Strong organizational, problem-solving, multitasking, and time-management abilities.
• Reliable internet connection and proper hardware for remote work.
• Availability to work full-time during U.S. Pacific Time business hours.
• Flexibility for occasional evenings, weekends, or urgent support.

Responsibilities

• Support Property Managers in daily operations across a rental portfolio.
• Coordinate with property management teams, onsite staff, maintenance, tenants, and vendors.
• Assist with leasing operations: advertise vacancies, research markets, review applications, support tenant screening.
• Review lease agreements and addendums for accuracy.
• Assist with renewals and rent increase recommendations based on market conditions.
• Monitor delinquent accounts and support collection activities.
• Coordinate maintenance requests, vendor estimates, repairs, and improvement projects.
• Address tenant concerns and service requests; handle escalations.
• Monitor operating expenses: utilities, maintenance, property taxes, insurance.
• Support preventative maintenance planning and cost-saving opportunities.
• Assist with additional property management tasks as needed.

Skills

Property management

AppFolio

Excel

Word

PDF editing

English communication

Organization

Time management

Tools

AppFolio

Microsoft Excel

Microsoft Word

PDF editing tools

Job description

Globaltize is seeking a Property Management Virtual Assistant to support daily operations for a U.S.-based real estate portfolio. The role requires extensive AppFolio experience, strong tenant coordination, and ability to manage leasing, maintenance, and administrative tasks from a remote location.

The ideal candidate handles leasing advertising, applications, renewals, and rent-change recommendations with market awareness.