Property Manager

First Realty Management Corp; Boston (MA); On-site; USD 70,000 - 95,000; Full time

Benefits offered by this job

Sign-on Bonus

Paid Vacation

Holidays

PTO/Personal leave

401(k) plan

Health Insurance

Vision Insurance

Dental Insurance

Life Insurance

Short/Long Term Disability

Flex spending accounts

Transportation benefits

Professional growth

Job summary

First Realty Management Corp seeks a full-time Property Manager for a Boston (Fenway) apartment community. You will budget, monitor performance, supervise staff, and ensure the property meets physical and regulatory standards while delivering high-quality service.

The role requires strong leadership, customer service, and knowledge of housing regulations, with bilingual English/Spanish communication valued. We offer a competitive benefits package and opportunities for growth.

Qualifications

• 2-5+ years of residential property management experience
• Supervisory experience
• Excellent verbal and written communication in English and Spanish
• Strong knowledge of housing regulations and programs
• Ability to read financial/budget reports and manage budgets

Responsibilities

• Prepare annual site budget and monitor finances
• Ensure property operates within budget and prepare variance reports
• Oversee rent collection and distribution schedules
• Hire, supervise and develop site staff
• Maintain property condition and safety; ensure inspections meet guidelines
• Coordinate contractual services and cost-effective outsourcing
• Foster resident relations to minimize vacancies
• Utilize property systems such as Entrata to manage operations

Skills

Customer service

Financial acumen

Leasing/marketing

Maintenance oversight

Building systems knowledge

Spanish language

Microsoft Excel

Microsoft Word

Entrata experience

Education

Bachelor’s degree in Business

NAHP designation (within 2 years)

Certified property manager (preferred)

Tools

Entrata

Yieldstar

OneSite

ILM

Active Building

Job description

A family-owned and privately held property management company, First Realty Management has more than 70 years of experience with the industry knowledge to match. We combine the resources of a large company with the personal touch and attention to detail of a small, local firm.

At the core of it all, our talented employees are what make us stand out above the rest. While we perform as a top-tier property management company, we strongly emphasize our close-knit, family-owned foundation. Professional growth is encouraged through a commitment to educational advancement and opportunities to learn from industry thought leaders. We create a sought-after community atmosphere by recognizing and celebrating those who go above and beyond. And above all else – we always put our team members first.

We are seeking a full-time Property Manager who will ensure the efficient operation of our apartment community in the Boston (Fenway) area by providing the highest quality product and service operating the property within established financial guidelines and budget, and ensuring the physical plant meets established property standards. In addition, the Property Manager is responsible for the efficient physical and financial operation of the assigned property in keeping with the owners' goals as outlined by the senior staff and in compliance with federal, state & local regulations and with First Realty policies and procedures.

Primary Responsibilities:

• Prepares annual site budget and regularly monitors budget throughout the year.
• Ensures that property operates within set financial guidelines and prepares monthly variance reports and other financial reports when necessary.
• Ensures all money is collected in a timely manner. Meets set distribution schedule.
• Hires appropriate site staff members. Manages, directs, disciplines, and develops staff members, ensuring that they work toward meeting property goals and operate within established policies and procedures.
• Evaluate the job performance of staff members regularly.
• Ensures that the physical condition of the property, both interior, and exterior is, safe, attractive, and running efficiently at all times.
• Ensures that property meets inspection guidelines for various agencies, i.e. HUD, state housing finance agencies, mortgage companies, etc. Educates residents on their responsibilities in helping maintain a clean, enjoyable, safe living environment.
• Ensures all required resident paperwork is complete such as; all appropriate background and reference checks, applications, leases, etc. Ensures all HUD and other regulatory paperwork is complete and in compliance with appropriate guidelines.
• Monitors and oversees all contractual services, ensuring the satisfactory quality of service and cost-effectiveness. Solicits new bids when necessary and ensures all contracts are current.
• Reduces vacancy by fostering and maintaining positive resident relations, resulting in a satisfactory resident retention rate. Ensures that all staff members respond to resident needs and service requests in a prompt, efficient, and courteous manner. Responds appropriately to resident concerns regarding safety, noise, and other matters regarding the community's environment. Monitors resident selection, ensuring that all new residents meet established selection criteria.

Other Job Functions:

• Assumes an active role in the town or city in which the property is located by representing both management’s and residents' interests on task forces or committees to resolve local problems. Develops and maintains positive, productive relationships with local agencies.
• When appropriate, report problems and/or concerns regarding residents or property to senior management.
• Maintains excellent communication with all staff members and conducts regular staff meetings.
• Utilize systems such as Avid and Entrata.

Requirements:

• Thorough understanding of property management practices.
• Strong customer service, financial, leasing/marketing, maintenance oversight, and building system knowledge.
• Proven ability to effectively supervise staff and manage the property.
• Knowledge of local, state, and federal housing regulations and any housing programs applicable to the property.
• Superior skills in leadership, judgment, initiative, and discretion.
• Excellent communication skills, both verbal and written business English and Spanish.
• Ability to learn quickly.
• Ability to read and understand financial/budget reports.
• Proficiency in Microsoft Word and Excel.
• Strong preference for experience with Entrata.
• Basic marketing skills.
• Level of Education/Training/License:
  • NAHP designation, or to be completed within two years.
• Other formal industry-related certifications, such as C3P, NAHP, CPM, and ARM preferred.
• Experience in tax credit housing, Yieldstar, OneSite, ILM, and Active Building.
• Bachelor’s degree in Business preferred.
• Experience:
  • 2-5+ years experience with residential property management.
  • Supervisory experience
• Sign-on Bonus.
• Paid Vacation, Holidays, PTO/Personal leave.
• 401(k) plan.
• Health, Vision, and Dental Insurance.
• Life Insurance, Short & Long Term Disability.
• Flex spending accounts & Transportation expense accounts.
• Opportunity for professional growth and development.

An EOE/ Veterans/Disabled Employer:
If you need an accommodation to apply due to a disability or protected veteran status, please contact HR at 617-423-7000 ext. 3772.