Property Management Front Desk Concierge

FirstService Residential; Austin (TX); On-site; USD 46,000 - 50,000; Full time

Benefits offered by this job

Medical, dental, and vision plans

Time off benefits

401k with company match

Job summary

FirstService Residential in Austin, TX is seeking an administrative assistant to support the property management team. You will handle front-desk tasks, coordinate communications, prepare welcome letter packages, and maintain owner information in the database.

The role requires a high school diploma, 1–2 years of customer service, basic computer skills, and the ability to work flexible hours, including weekends. Comprehensive benefits are provided for full-time associates.

Qualifications

• High School Diploma or equivalent required.
• Associates Degree in Business Administration or related field would be a plus.
• 1–2 years of customer service experience preferred.

Responsibilities

• Provides administrative support to the property management team.
• Flexibility to work weekends.
• Answers telephone promptly and handles messages courteously and accurately.
• Prepares welcome letter packages and community email updates.

Skills

Customer service

Telephone skills

Organizational skills

Computer literacy

Education

High School Diploma or equivalent

Associates Degree in Business Administration or related field (preferred)

Tools

Microsoft Windows

Job description

FirstService Residential in Austin, TX is seeking an administrative assistant to support the property management team. You will handle front-desk tasks, coordinate communications, prepare welcome letter packages, and maintain owner information in the database.

The role requires a high school diploma, 1–2 years of customer service, basic computer skills, and the ability to work flexible hours, including weekends. Comprehensive benefits are provided for full-time associates.