Property Management Front Desk Admin Coordinator (Flexible)

FirstService Residential; Austin (TX); On-site; USD 30,000 - 33,000; Full time

Benefits offered by this job

Medical, dental, and vision plans

Time off benefits

401k with company match

Occasional travel

Job summary

FirstService Residential in Austin, TX is seeking an Administrative Assistant to support the property management team with day-to-day office tasks and resident communications. You will handle calls, mail, and data entry with courtesy and timeliness.

This role includes preparing welcome packets, coordinating community updates, move-in packages, and amenity reservations, as well as assisting with events. A friendly, organized approach is essential.

Qualifications

• Friendly personality with strong customer service skills.
• 1–2 years of customer service experience.
• Good telephone and organizational skills.
• Intermediate Windows computer skills and ability to prioritize with minimal supervision.

Responsibilities

• Provide administrative support to the property management team.
• Answer phone calls promptly and professionally.
• Prepare welcome letter packages, newsletters, and email updates.
• Maintain owner information in the computer database daily.
• Assist with amenity reservations and access card distribution.
• Support community events and safety procedures.

Skills

Customer service

Phone etiquette

Data entry

Organization

Microsoft Windows

Prioritization

Education

High School Diploma

Associates Degree in Business Administration

Tools

Microsoft Office

CRM software

Job description

FirstService Residential in Austin, TX is seeking an Administrative Assistant to support the property management team with day-to-day office tasks and resident communications. You will handle calls, mail, and data entry with courtesy and timeliness.

This role includes preparing welcome packets, coordinating community updates, move-in packages, and amenity reservations, as well as assisting with events. A friendly, organized approach is essential.