Property Admin & Customer Service Coordinator (Onsite)

LHH; Georgia; On-site; USD 35,000 - 52,000; Full time

Job summary

LHH is seeking a professional, highly organized Customer Service Coordinator for a commercial property management team in Atlanta, GA. This contract role will serve as the first point of contact for customers, contractors, vendors, and visitors while providing administrative support to the Property Management Office.

The position is fully onsite in Buckhead, Atlanta, with a 3-month contract and standard business hours on weekdays.

Qualifications

• Minimum of two years of customer service experience in any industry required.
• Commercial real estate or property management experience preferred but not required.
• Proficiency in Microsoft Office (Excel, Word, PowerPoint, Outlook, Access).

Responsibilities

• Serve as the primary point of contact for customers, contractors, vendors, and visitors.
• Provide a professional, welcoming customer service experience during every interaction.
• Answer and route incoming calls, take accurate messages, and respond to requests.
• Receive service requests and dispatch them to the appropriate team members.
• Update Yardi work order system and maintain customer records and systems.
• Develop and maintain positive relationships with customers through responsive support.
• Assist with planning of events, move-ins/outs, and monthly property communications.
• Prepare welcome letters, new customer packages, reminders, and mailings.
• Maintain customer, vendor, insurance, and administrative files; track COIs.
• Provide admin support to Property Manager and engineering team; manage calendars.
• Order office supplies and maintain records; ensure phone and internet systems function.
• Support implementation of property management procedures and standards.
• Familiarize with emergency procedures and provide guidance during incidents.
• Assist with additional admin projects and property-related duties.

Skills

Customer service

Microsoft Office

Communication skills

Tools

Yardi

Job description

LHH is seeking a professional, highly organized Customer Service Coordinator for a commercial property management team in Atlanta, GA. This contract role will serve as the first point of contact for customers, contractors, vendors, and visitors while providing administrative support to the Property Management Office.

The position is fully onsite in Buckhead, Atlanta, with a 3-month contract and standard business hours on weekdays.