Promotions Specialist

800_ilani Cowlitz Tribal Gaming Authority; Ridgefield (WA); On-site; USD 28,000 - 40,000; Full time

Job summary

ilani in Ridgefield, WA, seeks a Promotions Designer to design, implement, and audit casino promotions. You will support the promotions calendar, run data-driven analyses, and ensure accurate dissemination of promotional details to staff and guests.

You will collaborate with the marketing team, manage cross-functional projects, and help measure ROI. The role requires presenting data in Excel, using Access/Tableau for insights, and a willingness to work nights and weekends as needed.

Qualifications

• Bachelor’s degree in a data-related field and 2-3 years of casino promotions or related field or equivalent.
• Excellent interpersonal skills with ability to foster a supportive team environment.
• Experience presenting data in Excel (charts, pivot tables) and manipulating data in Access/Tableau.
• Self-directed and able to handle multiple critical projects simultaneously.
• Strong written and verbal communication; able to work well in a team.

Responsibilities

• Design, develop, implement, and support promotions based on direction from Promotions & Special Events Manager.
• Audit promotions and report promotional results.
• Disseminate promotional details to the team and ensure accuracy of communications.
• Manage the promotions calendar and promotional visual aids.
• Ensure promotions comply with rules and regulations and audit processes.

Skills

Interpersonal skills

Self-direction

Multitasking

Communication skills

Organizational skills

Education

Bachelor’s degree (data-related)

Tools

Excel

Access

Tableau

Job description

Pledge for Success

We are dedicated in hiring outstanding individuals who share in our commitment and passion in serving our guests. Ambition, dedication, attention to detail, and a warm smile are all winning characteristics that lead to the spirit of who we are.

Position Summary

This position is responsible for designing, developing, implementing, and supporting promotions at ilani based on direction from Promotions & Special Events Manager and marketing team. Additional responsibilities include the auditing of promotions, the dissemination of promotional details to the overall team and the reporting of promotional results.

Primary Duties and Responsibilities

• Promotes superior guest service.
• Maintains, and perpetuates a positive organizational culture according to the principles of the Spirit of Tâlícn and the Core Values of ilani.
• Supervise promotional giveaways or special events, as needed.
• Duties entail, training the team members working the giveaways, moving giveaway product to the giveaway area, staging the giveaway product, evaluating guest play, and addressing guest complaints.
• Reviews promotional creative for accuracy including emails, direct mail, web and social.
• Develops the promotions calendar and other promotional visual aids and disseminates to the ilani team.
• Plans and executes promotions in accordance with approved rules and regulations.
• Creates promotional rules and guidelines for approval by regulatory bodies.
• Responsible for the design, oversight, and execution of necessary technologies regarding promotions.
• Including, but not limited to, compiling player lists/criteria, loading accounts into promotions, testing, and deployment of promotions at kiosks and games, and pre/post pro-forma reporting of promotions.
• Disseminates data following a promotion/event and provides insight to the effectiveness and return on investment.
• Audits all promotions in accordance with rules and procedures.
• Proofreads all work before filing.
• This process includes adhering to accounting and WA State and CTGC gaming regulations.
• Maintains confidentiality of sensitive information.
• Performs other duties as assigned.

Minimum Qualifications

• Bachelor’s degree in data-related field and 2-3 years of experience in casino promotions or a related field, or an equivalent combination of education and experience.
• Must possess excellent interpersonal skills with an ability to foster a supportive and enabling team environment.
• Presenting data in Excel (charting, pivot tables) and data manipulation in Access and/or Tableau.
• Self-directed and capable of handling multiple mission-critical projects simultaneously.
• Demonstrated ability to effectively communicate and can work well as part of a team.
• Outstanding organizational skills required as well as strong written and verbal skills.
• Must be able to stand for extended periods of time.
• Must be able to lift 40 lbs.
• Must be able to work nights, holidays, and weekends.
• Work with vendors and buyers on requesting bids for promotions.
• Must be willing to work in a smoking environment.
• Must be willing to adhere to company health and safety measures.

Preferred Qualifications

• Casino experience preferred.
• Understanding of SDS or Slot Interface Systems preferred.
• Experience with the development of promotions in casinos preferred.
• Experience with auditing preferred.

Work Shift

Any (United States of America)

Wages

This role offers a starting wage of $25.01 per hour. Candidates with relevant experience may be placed higher within the established pay range.

Location

Located on the Cowlitz Reservation in Ridgefield, Washington, ilani, is the Pacific Northwest’s premier gaming, dining, entertainment and meeting destination. With nearly 400,000 total square feet, ilani includes more than 100,000 square feet of gaming space with nearly 3,000 slots and 75 gaming tables; 22 different restaurants, bars and retail outlets; and a 2,500-seat meeting and entertainment venue hosting nationally recognized performances.

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