Promotions Representative (Part-time)

800_ilani Cowlitz Tribal Gaming Authority; United States; On-site; USD 30,000 - 45,000; Full time

Job summary

ilani Cowlitz Tribal Gaming Authority seeks a Promotions Representative to support the execution of promotions, off-site activations, festivals, and special events. You will educate guests on marketing programs and promotions to expand ilani’s brand and attract Forever Rewards members.

The role requires strong interpersonal and customer service skills, the ability to work nights and weekends, and a high school diploma.

Qualifications

• Requires High School Diploma or GED or equivalent
• Excellent interpersonal and customer service skills
• Strong organization and communication abilities
• Willingness to learn promotions and marketing programs

Responsibilities

• Promotes superior guest service and maintains a positive culture
• Provides operational support during promotions, activations, and events; educates guests on programs
• Troubleshoots issues with the promotions team to ensure guest satisfaction
• Performs other related duties as assigned

Skills

Interpersonal skills

Customer service

Attention to detail

Communication skills

Education

High School Diploma or equivalent

Job description

Pledge for Success

We are dedicated to hiring outstanding individuals who share in our commitment and passion for serving our guests. Ambition, dedication, attention to detail, and a warm smile are all winning characteristics that lead to the spirit of who we are.

Position Summary

This role will be responsible for supporting the successful execution of promotions, off-site activations, festivals, and special events. Promotions Representatives are required to possess extensive knowledge of the marketing programs and promotions to effectively educate guests, expand ilani’s brand awareness, and attract new Forever Rewards members.

Primary Duties and Responsibilities

• Promotes superior guest service Maintains, and perpetuates a positive organizational culture according to the principles of the Spirit of Tâlícn and the Core Values of ilani.
• Provides operational support and representation during marketing, promotion, and off-site activations, festivals, and special events Educates guests on our marketing programs and promotions.
• Engages in troubleshooting issues with the promotions team to ensure complete guest satisfaction in every interaction
• Performs other related duties as assigned

Minimum Qualifications

• High School Diploma / GED; Recognized Equivalent of a High School Diploma (RED) or Foreign High School Diploma (FHD)
• Must possess excellent interpersonal skills with an ability to foster a supportive and enabling team environment
• Ability to interact with the public in a highly professional manner with a proven ability to provide outstanding customer service
• Must be willing to learn and maintain extensive knowledge of marketing programs and promotions, and software
• Must have excellent organizational, time management, and communication skills
• Must be able to stand for extended periods of time
• Must be able to lift and carry 40 lbs.
• Must be able to work nights, holidays, and weekends
• Must be able to work in a smoking environment
• Must be willing to adhere to company health and safety measures

Preferred Qualifications

• Basic computer skills preferred

Availability

Hours will vary, Tuesday thru Friday , occasionally Mondays .

Work Shift

Any (United States of America)

Knock, knock. Hear that sound? That's opportunity!

Location

Located on the Cowlitz Reservation in Ridgefield, Washington, ilani, is the Pacific Northwest’s premier gaming, dining, entertainment and meeting destination. With nearly 400,000 total square feet, ilani includes more than 100,000 square feet of gaming space with nearly 3,000 slots and 75 gaming tables; 22 different restaurants, bars and retail outlets; and a 2,500-seat meeting and entertainment venue hosting nationally recognized performances.