Project Manager-IT Operations

MetroHealth; Cleveland (OH); On-site; USD 85,000 - 110,000; Full time

Job summary

MetroHealth System in Cleveland is seeking a Project Manager to initiate, plan, execute and close cross-functional IT, business and strategy projects within the Enterprise PMO. The role emphasizes PMI/PMBOK methodologies and strong stakeholder communication within a hospital network.

The position requires collaboration across diverse teams at the MetroHealth Old Brooklyn Campus, ensuring knowledge management and continuous improvement align with the system's mission and service standards.

Qualifications

• Bachelor's degree or higher; 3 years of progressively responsible experience in IT, business and strategy projects.
• Ability to apply PMI/PMBOK tools and methodologies in project work.
• Strong verbal and written communication, interpersonal and listening skills.
• Excellent presentation and facilitation abilities.
• Proficiency with Microsoft Office Suite and project management/process-m mapping tools.
• Able to interact effectively with diverse teams and stakeholders.

Responsibilities

• Initiate, plan, execute and close cross-functional projects representing business, strategy and IT priorities.
• Apply PMI/PMBOK processes throughout project lifecycle including business case, scoping, planning, execution, control and closeout.
• Support Enterprise PMO standard operating processes and knowledge management activities.
• Uphold MetroHealth System mission, vision, values and customer service standards.

Skills

PMI/PMBOK methodologies

Communication skills

Presentation skills

MS Office & PM software

Process mapping software

Education

Bachelor's Degree

Master's Degree

PMI/PMBOK certification

Tools

Microsoft Office

Project management software

Process mapping software

Job description

Location: MetroHealth Old Brooklyn Campus

Biweekly Hours: 80.00

Shift: 8a - 5p

The MetroHealth System is redefining health care by going beyond medical treatment to improve the foundations of community health and well-being: affordable housing, a cleaner environment, economic opportunity and access to fresh food, convenient transportation, legal help and other services. The system strives to become as good at preventing disease as it is at treating it. Founded in 1837, Cuyahoga County's safety-net health system operates four hospitals, four emergency departments and more than 20 health centers.

Summary:

Initiates, plans, executes and controls closure of cross-functional projects representing the business, strategy and IT priorities of The MetroHealth System (MHS). Projects may be IT-driven, as well as business or strategy projects with or without a significant IT component. Applies project management methodologies and tools found in the Project Management Institute (PMI) Project Management Body of Knowledge (PMBOK) throughout project initiation, business case and project scoping, planning, execution, control and monitoring, and project closeout. Efficiently utilizes the Enterprise PMO's program management software system and supports the continuous improvement and optimization efforts of Enterprise PMO standard operating processes. Ensures Knowledge Management processes are adhered to on all projects managed by the Enterprise PMO. Upholds the mission, vision, values, and customer service standards of the MetroHealth System.

Qualifications:

Required:

• Bachelor's Degree or any equivalent combination of education, training, and experience in addition to the experience stated below. 3 years progressively responsible professional experience working on IT, business and strategy projects.
• Ability to apply the project management tools and techniques of the Project Management Institute (PMI) and/or Project Management Book of Knowledge (PMBOK) methodologies.
• Strong verbal and written communication, interpersonal, and listening skills.
• Excellent presentation skills and facilitation skills.
• Proficiency with Microsoft Office Suite, project management software, and process mapping software.
• Ability to interact effectively with a wide range of cultural, ethnic, racial, and socioeconomic backgrounds.

Preferred:

• Master's Degree. Project Management Professional (PMP) or equivalent certification.
• Experience with a large public or academic healthcare system.
• Training and/or certification in Lean or Six Sigma desired.

Physical Demands:

• May need to move around intermittently during the day, including sitting, standing, stooping, bending, and ambulating.
• May need to remain still for extended periods, including sitting and standing.
• Ability to communicate in face-to-face, phone, email, and other communications.
• Ability to read job related documents.
• Dexterity to use computer.