Project Manager - MHCHC-FQHC Admin

MetroHealth; Cleveland, Northern (OH, KY); Hybrid; USD 90,000 - 120,000; Full time

Job summary

MetroHealth Medical Center in Cleveland, OH seeks a seasoned program leader to partner with the leadership team and drive innovative initiatives for MHCHC priorities.

You will manage projects, delegate tasks, and shape operational strategy, applying quality improvement, process optimization, and stakeholder relationship skills to boost clinical team engagement and performance under tight deadlines.

Qualifications

• Bachelor's Degree in Health and Human Services, Business Administration, Public Health, Healthcare Administration, or related field.
• 5 years recent experience in quality or process improvement, project management and/or change management.
• Excellent oral and written communication skills and ability to adapt presentation style as required by audience.

Responsibilities

• Implement and manage community health initiatives alongside MHCHC priorities.
• Coordinate projects, delegate tasks, and align with organizational strategy.
• Increase clinical team engagement and performance under tight deadlines.

Skills

Quality Improvement

Project Management

Stakeholder Engagement

Change Management

Healthcare Administration

Microsoft Office

Education

Bachelor's degree

Master's degree

Tools

Microsoft Project

Job description

Location:

METROHEALTH MEDICAL CENTER

Biweekly Hours:

80.00

Shift:

8:00 - 4:30, variable

The MetroHealth System is redefining health care by going beyond medical treatment to improve the foundations of community health and well-being: affordable housing, a cleaner environment, economic opportunity and access to fresh food, convenient transportation, legal help and other services. The system strives to become as good at preventing disease as it is at treating it. Founded in 1837, Cuyahoga County's safety-net health system operates four hospitals, four emergency departments and more than 20 health centers.

Summary:

Works as a key partner of the leadership team to implement and manage innovative programs and initiatives in response to MetroHealth Community Health Centers (MHCHC), a public-entity Federally Qualified Health Center Look-Alike, strategic and clinical priorities, funding opportunities, health policy, and community needs. Manages projects, task delegation, and organizational strategy for operationalizing MHCHC initiatives and directives. Applies business consulting, problem solving, relationship management, customer diplomacy, technology management, program coordination, quality improvement and solution delivery skills to enhance clinical team engagement and performance on organizational priorities. Works in a highly efficient and organized manner to implement systems and follow up processes and works effectively under tight time constraints to produce a quality work product. Upholds the mission, vision, values, and customer service standards of The MetroHealth System.

Qualifications:

Required:

• Bachelor's Degree in Health and Human Services, Business Administration, Public Health, Healthcare Administration, or related field.
• In lieu of degree, any equivalent combination of education, training, and experience in addition to the experience stated below.
• 5 years recent experience in quality or process improvement, project management and/or change management.
• Ability to thrive in a dynamic and fast paced environment involving high profile priorities and deadlines.
• Demonstrated ability to interact credibly and effectively with all levels of an organization.
• Proven ability to achieve results for multiple projects simultaneously.
• Excellent oral and written communication skills and ability to adapt presentation style as required by audience.
• Ability to influence others and build strong partnerships, including effective working relationships with physicians.
• Highly self-motivated and results oriented with organizational skills and strong attention to detail.
• Ability to interact effectively with a wide range of cultural, ethnic, racial, and socioeconomic backgrounds.
• Proficient in Microsoft Office Suite.
• Highly self-motivated and results oriented.
• Demonstrated strategic thinking skills.
• Ability to thrive in a dynamic and fast paced environment involving high profile priorities and deadlines.

Preferred:

• Master's Degree in Business Administration, Public Health, Healthcare Administration, or related field.
• Appropriate certification in project/program management (e.g., PMP).
• Five years of related experience in a health care setting.
• Understanding of Federally Qualified Health Centers (FQHCs) and/or Federally Qualified Health Center Look-Alikes (FQHC LALs)

Physical Demands:

• May need to move around intermittently during the day, including sitting, standing, stooping, bending, and ambulating.
• May need to remain still for extended periods, including sitting and standing.
• Ability to communicate face-to-face and via phone, email, and other forms of communication.
• Ability to read job related documents.
• Dexterity to use a computer.