Project Manager - MHCHC-FQHC Admin

The MetroHealth System; Cleveland (OH); On-site; USD 90,000 - 120,000; Full time

Job summary

The MetroHealth System in Cleveland, OH is seeking a Project Manager for MHCHC-FQHC Admin to lead and manage strategic initiatives for the Community Health Centers. The role partners with senior leadership to implement programs, coordinate projects, and ensure alignment with organizational priorities.

Strong problem solving, communication, and relationship-building skills are essential. The position requires a Bachelor’s degree in a related field and at least five years of experience in quality

Qualifications

• Bachelor’s Degree in Health and Human Services, Business Administration, Public Health, Healthcare Administration, or related field.
• Preferred Master’s Degree in Business Administration, Public Health, Healthcare Administration, or related field.
• 5 years recent experience in quality or process improvement, project management and/or change management.
• Ability to manage multiple priorities and meet deadlines.
• Excellent oral and written communication and collaboration with physicians and diverse stakeholders.

Responsibilities

• Partner with leadership to implement and manage MHCHC initiatives and directives.
• Manage projects, delegate tasks, and align with organizational strategy for MHCHC.
• Apply business consulting, problem solving, relationship management, and program coordination to improve clinical team engagement.
• Operate under tight deadlines to deliver high-quality work products.
• Uphold The MetroHealth System’s mission, vision, values, and customer service standards.

Skills

Project management

Quality improvement

Change management

Communication

Stakeholder management

Microsoft Office

Education

Bachelor’s Degree (Healthcare/Business/etc.)

Master’s Degree (Preferred)

Tools

Microsoft Office Suite

Job description

Project Manager - MHCHC-FQHC Admin (Job ID: 38957)

Location: METROHEALTH MEDICAL CENTER

Biweekly Hours: 80.00

Shift: 8:00 - 4:30, variable

The MetroHealth System is redefining health care by going beyond medical treatment to improve the foundations of community health and well-being: affordable housing, a cleaner environment, economic opportunity and access to fresh food, convenient transportation, legal help and other services. The system strives to become as good at preventing disease as it is at treating it. Founded in 1837, Cuyahoga County’s safety-net health system operates four hospitals, four emergency departments and more than 20 health centers.

Summary

Works as a key partner of the leadership team to implement and manage innovative programs and initiatives in response to MetroHealth Community Health Centers (MHCHC), a public-entity Federally Qualified Health Center Look-Alike, strategic and clinical priorities, funding opportunities, health policy, and community needs. Manages projects, task delegation, and organizational strategy for operationalizing MHCHC initiatives and directives. Applies business consulting, problem solving, relationship management, customer diplomacy, technology management, program coordination, quality improvement and solution delivery skills to enhance clinical team engagement and performance on organizational priorities. Works in a highly efficient and organized manner to implement systems and follow up processes and works effectively under tight time constraints to produce a quality work product. Upholds the mission, vision, values, and customer service standards of The MetroHealth System.

Qualifications

Required

• Bachelor’s Degree in Health and Human Services, Business Administration, Public Health, Healthcare Administration, or related field.
• In lieu of degree, any equivalent combination of education, training, and experience in addition to the experience stated below.
• 5 years recent experience in quality or process improvement, project management and/or change management.
• Ability to thrive in a dynamic and fast paced environment involving high profile priorities and deadlines.
• Demonstrated ability to interact credibly and effectively with all levels of an organization.
• Proven ability to achieve results for multiple projects simultaneously.
• Excellent oral and written communication skills and ability to adapt presentation style as required by audience.
• Ability to influence others and build strong partnerships, including effective working relationships with physicians.
• Highly self-motivated and results oriented with organizational skills and strong attention to detail.
• Ability to interact effectively with a wide range of cultural, ethnic, racial, and socioeconomic backgrounds.
• Proficient in Microsoft Office Suite.
• Highly self-motivated and results oriented.
• Demonstrated strategic thinking skills.
• Ability to thrive in a dynamic and fast paced environment involving high profile priorities and deadlines.

Preferred

• Master’s Degree in Business Administration, Public Health, Healthcare Administration, or related field.
• Appropriate certification in project/program management (e.g., PMP).
• Five years of related experience in a health care setting.
• Understanding of Federally Qualified Health Centers (FQHCs) and/or Federally Qualified Health Center Look-Alikes (FQHC LALs)

Physical Demands

• May need to move around intermittently during the day, including sitting, standing, stooping, bending, and ambulating.
• May need to remain still for extended periods, including sitting and standing.
• Ability to communicate face-to-face and via phone, email, and other forms of communication.
• Ability to read job related documents.
• Dexterity to use a computer.

Salary

Negotiable