Project Manager - MHCHC-FQHC Admin

The MetroHealth System (Cleveland, OH); Cleveland (OH); On-site; USD 85,000 - 110,000; Full time

Job summary

The MetroHealth System in Cleveland is seeking a Senior Project Manager to partner with leadership and drive innovative programs for MHCHC, a Federally Qualified Health Center Look-Alike. You will manage projects, coordinate initiatives, and apply process improvement to boost clinical team performance on organizational priorities.

Role requires 5 years of relevant experience, strong communication skills, and the ability to work in a fast-paced healthcare environment while collaborating with

Qualifications

• Bachelor’s Degree in Health and Human Services, Business Administration, Public Health, Healthcare Administration, or related field.
• 5 years recent experience in quality or process improvement, project management and/or change management.
• Ability to thrive in a dynamic and fast paced environment with high-profile priorities and deadlines.
• Demonstrated ability to interact credibly with all levels of an organization.
• Proven ability to manage multiple projects simultaneously.
• Excellent oral and written communication skills and ability to adapt presentation style as required by audience.

Responsibilities

• Works as a key partner of the leadership team to implement and manage innovative programs and initiatives for MHCHC.
• Manages projects, task delegation, and organizational strategy for operationalizing MHCHC initiatives and directives.
• Applies business consulting, problem solving, relationship management, technology management, program coordination, quality improvement and solution delivery skills to enhance clinical team engagement and performance on priorities.
• Upholds the mission, vision, values, and customer service standards of The MetroHealth System.

Skills

Quality improvement

Project management

Change management

Stakeholder management

Communication

Strategic thinking

Time management

Education

Bachelor’s Degree in Health and Human Services, Business Administration, Public Health, Healthcare Administration, or related field

Tools

Microsoft Office Suite

Job description

Location: METROHEALTH MEDICAL CENTER
Biweekly Hours: 80.00
Shift: 8:00 - 4:30, variable
The MetroHealth System is redefining health care by going beyond medical treatment to improve the foundations of community health and well-being: affordable housing, a cleaner environment, economic opportunity and access to fresh food, convenient transportation, legal help and other services. The system strives to become as good at preventing disease as it is at treating it. Founded in 1837, Cuyahoga County’s safety-net health system operates four hospitals, four emergency departments and more than 20 health centers.
Summary
Works as a key partner of the leadership team to implement and manage innovative programs and initiatives in response to MetroHealth Community Health Centers (MHCHC), a public-entity Federally Qualified Health Center Look-Alike, strategic and clinical priorities, funding opportunities, health policy, and community needs. Manages projects, task delegation, and organizational strategy for operationalizing MHCHC initiatives and directives. Applies business consulting, problem solving, relationship management, customer diplomacy, technology management, program coordination, quality improvement and solution delivery skills to enhance clinical team engagement and performance on organizational priorities. Works in a highly efficient and organized manner to implement systems and follow up processes and works effectively under tight time constraints to produce a quality work product. Upholds the mission, vision, values, and customer service standards of The MetroHealth System.
Qualifications
Required:

• Bachelor’s Degree in Health and Human Services, Business Administration, Public Health, Healthcare Administration, or related field.
• In lieu of degree, any equivalent combination of education, training, and experience in addition to the experience stated below.
• 5 years recent experience in quality or process improvement, project management and/or change management.
• Ability to thrive in a dynamic and fast paced environment involving high profile priorities and deadlines.
• Demonstrated ability to interact credibly and effectively with all levels of an organization.
• Proven ability to achieve results for multiple projects simultaneously.
• Excellent oral and written communication skills and ability to adapt presentation style as required by audience.
• Ability to influence others and build strong partnerships, including effective working relationships with physicians.
• Highly self-motivated and results oriented with organizational skills and strong attention to detail.
• Ability to interact effectively with a wide range of cultural, ethnic, racial, and socioeconomic backgrounds.
• Proficient in Microsoft Office Suite.
• Highly self-motivated and results oriented.
• Demonstrated strategic thinking skills.
• Ability to thrive in a dynamic and fast paced environment involving high profile priorities and deadlines.

Preferred

• Master’s Degree in Business Administration, Public Health, Healthcare Administration, or related field.
• Appropriate certification in project/program management (e.g., PMP).
• Five years of related experience in a health care setting.
• Understanding of Federally Qualified Health Centers (FQHCs) and/or Federally Qualified Health Center Look-Alikes (FQHC LALs).

Physical Demands

• May need to move around intermittently during the day, including sitting, standing, stooping, bending, and ambulating.
• May need to remain still for extended periods, including sitting and standing.
• Ability to communicate face-to-face and via phone, email, and other forms of communication.
• Ability to read job related documents.
• Dexterity to use a computer.