Project Liaison for Large-Scale Customer Orders

Graybar Electric Company; Westwood (MA); Hybrid; USD 30,000 - 43,000; Full time

Job summary

Graybar Electric Company in Westwood, MA is seeking a Customer Project Specialist to manage large project orders, coordinate deliveries, and act as the liaison between customers and vendors to ensure timely material delivery to the project site. The role involves order entry on large project orders, preparing submittals, handling returns and credits, and providing ongoing reporting using project software.

Typical schedule is Monday to Friday, 8:00am–5:00pm, with emphasis on accuracy and customer

Qualifications

• Strong attention to detail and organizational skills.
• Customer service skills are essential.
• 2+ years of experience preferred.

Responsibilities

• Perform order entry on large project orders.
• Prepare and revise material submittals for customers.
• Handle returns and credits.
• Provide reporting to customers and suppliers using project software.
• Coordinate item deliveries to ensure on-time performance.
• Execute job lot billing and process invoices for payment.

Skills

Customer service

Attention to detail

Organizational skills

Education

High School diploma

Bachelor's degree preferred

Tools

SAP

Microsoft Office

Job description

Graybar Electric Company in Westwood, MA is seeking a Customer Project Specialist to manage large project orders, coordinate deliveries, and act as the liaison between customers and vendors to ensure timely material delivery to the project site. The role involves order entry on large project orders, preparing submittals, handling returns and credits, and providing ongoing reporting using project software.

Typical schedule is Monday to Friday, 8:00am–5:00pm, with emphasis on accuracy and customer