Project File & Documentation Specialist

SERVPRO of the Ohio/Kentucky/Indiana Tri-State Area; London (KY); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Competitive compensation

Superior benefits

Career progression

Professional development

Job summary

SERVPRO of the Ohio/Kentucky/Indiana Tri-State Area is seeking a Job File Coordinator to act as the liaison between the customer and project team, organizing project requirements and documentation. The role emphasizes excellent customer service, organizational skills, and the ability to manage multiple tasks in a fast-paced environment.

The ideal candidate will have at least 1 year of customer service experience, be detail oriented, and proficient with standard computer applications, with a

Qualifications

• 1 year of customer service and/or office experience is required or preferred.
• Must be able to multitask and remain detail oriented.
• Must be knowledgeable in relevant computer applications.

Responsibilities

• Responsible for clear and efficient project communication with the customer and project stakeholders.
• Daily project oversight including monitoring status, audits, and work-in-progress.
• Create preliminary estimates using estimating software.
• Review and validate job site documentation.
• Collaborate with Project Managers to ensure thorough and accurate documentation from start to finish.
• Assist with other departments as needed.

Skills

Customer service

Office software

Multitasking

Detail-oriented

Education

High school diploma/GED (preferred)

Tools

Estimating software

Job description

SERVPRO of the Ohio/Kentucky/Indiana Tri-State Area is seeking a Job File Coordinator to act as the liaison between the customer and project team, organizing project requirements and documentation. The role emphasizes excellent customer service, organizational skills, and the ability to manage multiple tasks in a fast-paced environment.

The ideal candidate will have at least 1 year of customer service experience, be detail oriented, and proficient with standard computer applications, with a