Project File Coordinator: Customer Liaison & Docs

Servpro Industries, Inc.; Richmond (KY); On-site; USD 35,000 - 48,000; Full time

Benefits offered by this job

Competitive compensation

Superior benefits

Career progression

Professional development

And more!

Job summary

Servpro Industries, Inc. is hiring a Job File Coordinator to act as a liaison with customers, identify project requirements, and organize project documentation. The role supports Project Managers and other departments to ensure accurate, timely handling of project files in a fast-paced office environment.

The position emphasizes customer service, meticulous documentation, and the ability to multitask within a collaborative team. A high school diploma or GED and relevant experience are preferred.

Qualifications

• Minimum 1 year of customer service or office-related experience.
• High school diploma or GED preferred.
• Ability to multitask and stay detail-oriented.
• Proficiency with standard computer applications.

Responsibilities

• Serve as liaison for customer to identify project requirements and specifications.
• Oversee daily project status, audit, and work-in-progress.
• Create preliminary estimates using estimating software.
• Review and validate job site documentation.
• Collaborate with Project Managers to ensure thorough project documentation from start to finish.
• Assist other departments as needed.

Skills

Customer service

Detail oriented

Multitasking

Computer applications

Education

High school diploma / GED

Tools

Estimating software

Job description

Servpro Industries, Inc. is hiring a Job File Coordinator to act as a liaison with customers, identify project requirements, and organize project documentation. The role supports Project Managers and other departments to ensure accurate, timely handling of project files in a fast-paced office environment.

The position emphasizes customer service, meticulous documentation, and the ability to multitask within a collaborative team. A high school diploma or GED and relevant experience are preferred.