Project File Coordinator & Client Liaison

SERVPRO of the Ohio/Kentucky/Indiana Tri-State Area; Richmond (KY); On-site; USD 40,000 - 55,000; Full time

Benefits offered by this job

Competitive compensation

Superior benefits

Career progression

Professional development

Job summary

SERVPRO of the Ohio/Kentucky/Indiana Tri-State Area is seeking a Job File Coordinator to act as a liaison with customers, identify project requirements, and organize project documentation. You will support teammates and help ensure accurate, timely files from start to finish.

This sedentary office role requires strong customer service, organization, and attention to detail, with the ability to multitask and coordinate with Project Managers.

Qualifications

• High school diploma or GED is preferred.
• At least 1 year of customer service or office-related experience.
• Ability to multitask and stay detail oriented.
• Knowledge of relevant computer applications.

Responsibilities

• Clear and efficient project communication with the customer and stakeholders.
• Daily project oversight including monitoring status, audits, and work in progress.
• Create preliminary estimates using estimating software.
• Review and validate job site documentation.
• Collaborate with Project Managers to ensure thorough documentation from start to finish.
• Assist with other departments as needed.

Skills

Customer service

Multitasking

Detail oriented

Education

High school diploma/GED (preferred)

Tools

Estimating software

Job description

SERVPRO of the Ohio/Kentucky/Indiana Tri-State Area is seeking a Job File Coordinator to act as a liaison with customers, identify project requirements, and organize project documentation. You will support teammates and help ensure accurate, timely files from start to finish.

This sedentary office role requires strong customer service, organization, and attention to detail, with the ability to multitask and coordinate with Project Managers.