Project File & Communications Coordinator

Servpro Industries, Inc.; London (KY); On-site; USD 34,000 - 48,000; Full time

Benefits offered by this job

Competitive compensation

Superior benefits

Career progression

Professional development

Job summary

SERVPRO of the Ohio/Kentucky/Indiana Tri-State Area is hiring a Job File Coordinator to act as a liaison for customers, gather project requirements, and organize project documentation. The role supports project managers and teammates to ensure accurate, timely information throughout the project lifecycle.

The ideal candidate has at least 1 year of customer service or office experience, is highly organized, detail-oriented, and proficient with common computer applications.

Qualifications

• At least 1 year of customer service and/or office-related experience.
• Ability to multitask and remain detail oriented.
• Knowledge of relevant computer applications.

Responsibilities

• Clear and efficient project communication with the customer and project stakeholders.
• Daily project oversight including monitoring status, audit, and work-in-progress.
• Create preliminary estimates using estimating software.
• Review and validate job site documentation.
• Work closely with Project Managers to ensure thorough documentation from start to finish.
• Collaborate with other departments as needed.

Skills

Customer service

Organization

Attention to detail

Multitasking

Education

High school diploma or GED

Tools

Estimating software

Job description

SERVPRO of the Ohio/Kentucky/Indiana Tri-State Area is hiring a Job File Coordinator to act as a liaison for customers, gather project requirements, and organize project documentation. The role supports project managers and teammates to ensure accurate, timely information throughout the project lifecycle.

The ideal candidate has at least 1 year of customer service or office experience, is highly organized, detail-oriented, and proficient with common computer applications.