Project Coordination Specialist — Client & Data Liaison

Pace; City of Albany (NY); On-site; USD 25,000 - 30,000; Full time

Benefits offered by this job

Medical, dental, vision benefits

401K retirement plan

Paid time off (holiday, sick, vacation

HSA and wellness program

Tuition reimbursement

Employee Assistance program

Job summary

Pace is seeking a motivated, detail-oriented professional to support project management and act as a liaison between project management, logistics, and clients. This role offers a pathway to becoming a Project Coordinator 2, or a Team lead.

We value curiosity, initiative, and the ability to work across departments. The position emphasizes organization, accuracy, and proactive communication in a fast-paced environment.

Qualifications

• 2+ years of customer service experience.
• Associates degree or higher preferred but not required.
• Demonstrates progression of self-management abilities.
• Microsoft Outlook and basic data entry skill.

Responsibilities

• Organize client requests and project documents.
• Maintain user database to ensure project accuracy.
• Act as a liaison for project needs and provide guidance for the client.
• Direct client calls and requests to the appropriate department.
• Schedule and input bottle orders based on client sampling needs.
• Assist in developing project objectives, logistics, and other requirements.
• Interpret and apply department policies, taking into account applicable laws and regulations.
• Contribute to the overall department efficiency, effectiveness, and productivity.
• Work collaboratively across departments and adapt to a wide range of responsibilities as business needs evolve.

Skills

Customer service

Self-management

Education

Associates degree or higher preferred

Tools

Microsoft Outlook

Data entry

Job description

Pace is seeking a motivated, detail-oriented professional to support project management and act as a liaison between project management, logistics, and clients. This role offers a pathway to becoming a Project Coordinator 2, or a Team lead.

We value curiosity, initiative, and the ability to work across departments. The position emphasizes organization, accuracy, and proactive communication in a fast-paced environment.