Programmatic Ad Tech Account Manager | Growth & Campaigns

VIANT TECHNOLOGY; Chicago (IL); On-site; USD 75,000 - 90,000; Full time

Benefits offered by this job

Fully paid health insurance

Paid parental leave

Unlimited PTO

Job summary

Viant Technology is seeking an Account Manager to join our Sales Team in Chicago. The role owns client relationships, drives pre-sales support, campaign management, and upsell activities to generate revenue with a territory sales team.

The successful candidate will manage a roster of accounts, coordinate with internal teams, and leverage Viant’s Adelphic platform and data services to grow client business. Excellent communication, problem-solving, and a consultative mindset are required.

Qualifications

• 2-3 years digital media/programmatic/ad tech account management or client service experience
• 6+ months of hands-on-keycampaign management experience
• Strong understanding and enthusiasm about the latest in digital media, ad tech, data targeting, 1st party data, platform sales, programmatic, behavioral targeting and optimization strategies
• Ability to thrive in a fast-paced work environment, while being able to quickly gain product efficiency across our broad set of offerings
• Smart, articulate, polished, self-driven, highly motivated team player with excellent problem-solving skills, as well as superb organizational, written, and verbal communication skills
• A consultative, strategic thinker with great energy and enthusiasm for account growth, upsell/cross sell, and customer success
• Proficient in MS Office, including PowerPoint, Excel and Outlook; Exposure to Salesforce.com or similar CRM; and Aptitude for working with custom software systems

Responsibilities

• Support RFI/RFP process to land new accounts across all service models in assigned territory
• Craft effective responses to RFPs and RFIs, including feasibility scoping, campaign design, and supporting documentation
• Manage and grow a roster of assigned accounts in territory or segment to maximize client satisfaction, retention, and growth
• Work as liaison between client and internal departments to onboard new customers, coordinate campaign updates, upsell opportunities, and troubleshoot delivery and performance issues
• Manage the campaign launch process from start to finish, inclusive of client kick off call, strategy recommendation, asset collection, optimization, and delivery of performance reporting
• Utilize Salesforce to ensure all campaign information is accurate
• Deep understanding of Viant’s entire product offering and best practices for campaign effectiveness and cross-selling
• Proactively use data, trends, market insights, and logic to develop tailored campaign recommendations and opportunities for continued success
• Tasked with supporting growth goals QoQ and YoY, and being primary point of contact for the customer on day-to-day account needs

Skills

Digital media

Programmatic

Ad tech

Account management

Tools

Salesforce

MS Office

Job description

Viant Technology is seeking an Account Manager to join our Sales Team in Chicago. The role owns client relationships, drives pre-sales support, campaign management, and upsell activities to generate revenue with a territory sales team.

The successful candidate will manage a roster of accounts, coordinate with internal teams, and leverage Viant’s Adelphic platform and data services to grow client business. Excellent communication, problem-solving, and a consultative mindset are required.