Ad Tech Account Manager — Campaign Growth & Client Success

Vianttechnology; Chicago (IL); On-site; USD 75,000 - 90,000; Full time

Benefits offered by this job

fully paid health insurance

paid parental leave

unlimited PTO

Job summary

Viant is seeking an Account Manager to own client relationships, drive pre-sales support, campaign management and upsell activities. You will collaborate with cross-functional teams to navigate the evolving media landscape and leverage Viant’s Adelphic platform to grow client business.

The role emphasizes strong communication, relationship-building, and data-driven strategies to retain and expand accounts within the territory.

Qualifications

• 2–3 years digital media/account management or client service experience.
• 6+ months hands-on campaign management experience.
• Strong understanding and enthusiasm about digital media, ad tech, data targeting, 1st party data, platform sales, programmatic, behavioral targeting and optimization strategies.
• Ability to thrive in a fast-paced environment with cross-functional product knowledge.
• Excellent problem-solving, written and verbal communication skills; consultative, growth-focused mindset.

Responsibilities

• Support RFI/RFP process to land new accounts across service models in territory.
• Craft effective responses to RFPs and RFIs, including feasibility scoping, campaign design, and supporting documentation.
• Manage and grow a roster of assigned accounts to maximize satisfaction, retention, and growth.
• Coordinate onboarding, campaign updates, upsell opportunities, and troubleshooting with internal teams.
• Lead campaign launch process from kickoff to delivery of performance reporting.
• Maintain accurate campaign data in Salesforce.
• Understand Viant’s product suite and cross-selling opportunities.
• Develop tailored campaign recommendations using data and market insights.
• Serve as primary day-to-day contact for the customer.

Skills

Digital media

Programmatic

Account management

Client relationships

Salesforce

Data-driven

Presentation skills

Education

Bachelor’s degree

Tools

Salesforce CRM

Job description

Viant is seeking an Account Manager to own client relationships, drive pre-sales support, campaign management and upsell activities. You will collaborate with cross-functional teams to navigate the evolving media landscape and leverage Viant’s Adelphic platform to grow client business.

The role emphasizes strong communication, relationship-building, and data-driven strategies to retain and expand accounts within the territory.