Strategic Ad Tech Account Manager

Viant Inc.; New York (NY); On-site; USD 75,000 - 90,000; Full time

Benefits offered by this job

Fully paid health insurance

Paid parental leave

Unlimited PTO

Job summary

Viant Inc. is seeking an Account Manager to join our Sales Team in New York.

The role owns the client-facing relationship, delivering superior service through pre-sales support, campaign management, and upsell activities while collaborating with a territory sales team. You will support pre-sales, manage ongoing client relationships, and coordinate with internal teams to ensure successful onboarding, campaign updates, and performance reporting.

Qualifications

• 2-3 years digital media/programmatic/ad tech account management or client service experience.
• Hands-on campaign management experience.
• Strong understanding of digital media, data targeting, and optimization strategies.
• Able to thrive in a fast-paced environment and coordinate across teams.

Responsibilities

• Support RFI/RFP process to land new accounts across all service models in assigned territory.
• Craft responses to RFPs and RFIs, including feasibility scoping and campaign design.
• Manage and grow a roster of assigned accounts to maximize client satisfaction, retention, and growth.
• Coordinate onboarding, campaign updates, upsell opportunities, and troubleshoot delivery and performance issues.
• Manage the campaign launch process end-to-end and deliver performance reporting.
• Use Salesforce to ensure accurate campaign information.
• Understand Viant’s product offerings and best practices for cross-selling.
• Develop tailored campaign recommendations using data and market insights.

Skills

Account management

Digital media

Relationship building

Communication skills

Tools

Salesforce

PowerPoint

Excel

Outlook

Job description

Viant Inc. is seeking an Account Manager to join our Sales Team in New York.

The role owns the client-facing relationship, delivering superior service through pre-sales support, campaign management, and upsell activities while collaborating with a territory sales team. You will support pre-sales, manage ongoing client relationships, and coordinate with internal teams to ensure successful onboarding, campaign updates, and performance reporting.