Strategic Digital Account Manager: Growth & Campaigns

VIANT TECHNOLOGY; New York (NY); On-site; USD 75,000 - 90,000; Full time

Benefits offered by this job

Fully paid health insurance

Paid parental leave

Unlimited PTO

Job summary

Viant is seeking a talented Account Manager to join our Sales Team. This role owns the client-facing relationship, ensuring superior service through pre-sales support, campaign management, relationship development, account retention and upsell activities.

This is a tremendous opportunity to gain experience in generating revenue alongside a territory sales team. Our Account Managers are enthusiastic, outgoing self-starters charged with supporting pre-sales activities to help win accounts and

Qualifications

• 2-3 years digital media/programmatic/ad tech account management or client service experience.
• 6+ months of hands-on-keycampaign management experience.
• Strong understanding and enthusiasm about the latest in digital media, ad tech, data targeting, 1st party data, platform sales, programmatic, behavioral targeting and optimization strategies.
• Ability to thrive in a fast-paced work environment and quickly gain product efficiency across offerings.
• Smart, articulate, polished, self-driven team player with excellent problem-solving, written and verbal communication skills.
• Consultative, strategic thinker with energy for account growth and upsell/cross-sell.

Responsibilities

• Support RFI/RFP process to land new accounts across all service models in assigned territory.
• Craft effective responses to RFPs and RFIs, including feasibility scoping, campaign design, and supporting documentation.
• Manage and grow a roster of assigned accounts in territory or segment to maximize client satisfaction, retention, and growth.
• Work as liaison between client and internal departments to onboard new customers, coordinate campaign updates, upsell opportunities, and troubleshoot delivery and performance issues.
• Manage the campaign launch process from start to finish, inclusive of client kick-off call, strategy recommendation, asset collection, optimization, and delivery of performance reporting.
• Utilize Salesforce to ensure all campaign information is accurate.
• Deep understanding of Viant’s entire product offering and best practices for campaign effectiveness and cross-selling.
• Proactively use data, trends, market insights, and logic to develop tailored campaign recommendations.
• Tasked with supporting growth goals QoQ and YoY, and being primary point of contact for the customer on day-to-day account needs.

Skills

Account management

Digital media

Client communication

Campaign management

Cross-functional teamwork

Tools

Salesforce.com

Microsoft PowerPoint

Microsoft Excel

Microsoft Outlook

Job description

Viant is seeking a talented Account Manager to join our Sales Team. This role owns the client-facing relationship, ensuring superior service through pre-sales support, campaign management, relationship development, account retention and upsell activities.

This is a tremendous opportunity to gain experience in generating revenue alongside a territory sales team. Our Account Managers are enthusiastic, outgoing self-starters charged with supporting pre-sales activities to help win accounts and