Program Support Specialist - Administrative & Operations

Transportation Security Careers; South Charleston (OH); On-site; USD 28,000 - 62,000; Full time

Job summary

Transportation Security Administration, Department of Homeland Security, is seeking a Program Assistant to provide administrative and program support in a busy office environment.

The role involves coordinating daily activities, preparing reports and communications, maintaining records, scheduling meetings, and assisting with payroll, HR, and scheduling tasks. Compliance with procedures and effective communication are essential across the team.

Qualifications

• Specialized experience per the official vacancy announcement.
• Experience providing administrative or program support in a busy office.
• Ability to prepare reports, correspondence, spreadsheets, or presentations.
• Experience tracking deadlines, assignments, records, or performance information.
• Familiarity with payroll, timekeeping, finance, HR, or scheduling functions.

Responsibilities

• Provide administrative and program support to TSA managers and employees.
• Coordinate daily office activities, projects, and operational assignments.
• Compile, organize, track, and analyze program information.
• Maintain electronic records, spreadsheets, reports, and administrative files.
• Prepare correspondence, meeting materials, reports, and internal communications.
• Schedule meetings and maintain calendars, track deadlines or action items.
• Assist with finance, human resources, scheduling, payroll, or other program areas.
• Monitor program metrics and identify inconsistencies.
• Research files, records, policies, and electronic systems.
• Support implementation of new office procedures and administrative systems.
• Communicate with employees, managers, timekeepers, financial staff, and external contacts.
• Review administrative work for accuracy and compliance.

Skills

Organization & detail

Written & verbal communication

Data entry & tracking

Microsoft Office

Records management

Calendar coordination

Customer service

Multi-tasking

Discretion with sensitive data

Tools

Microsoft Office

Job description

Transportation Security Administration, Department of Homeland Security, is seeking a Program Assistant to provide administrative and program support in a busy office environment.

The role involves coordinating daily activities, preparing reports and communications, maintaining records, scheduling meetings, and assisting with payroll, HR, and scheduling tasks. Compliance with procedures and effective communication are essential across the team.