Program Support Assistant

U.S. Department of Veterans Affairs

Atlanta (GA)

On-site

USD 48,000 - 62,000

Full time

3 days ago

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Job summary

Veterans Health Administration in Atlanta, GA seeks a Program Support Assistant to provide essential administrative and program support. The role requires coordinating with service line leadership, handling multiple tasks, and delivering professional customer service.

The position includes standard 8:00am-4:30pm hours, with telework noted as ad-hoc virtual and not a fully remote role. Salary ranges and security clearance are specified in the posting.

Qualifications

Duties require administrative support and customer service.
Independent completion of routine tasks with minimal supervision.
Effective prioritization of multiple tasks and deadlines.
Maintain tracking systems for correspondence and reports.
Record meeting minutes and prepare for distribution.
Coordinate with service line leadership to accomplish administrative assignments.

Responsibilities

Coordinate and communicate with service line leadership to accomplish administrative assignments.
Perform routine duties independently with minimal supervision.
Manage multiple assignments and deadlines while establishing priorities.
Record meeting minutes and prepare them for distribution.
Recommend solutions to workflow and administrative process issues.
Develop and maintain tracking systems for correspondence and reports.

Education

No educational substitution at this grade level

Job description

Department: Department of Veterans Affairs

The Program Support Assistant provides administrative and program support services while working closely with service line leadership and other departments. The position requires independent completion of routine assignments, effective prioritization of multiple tasks, coordination of activities, maintenance of tracking systems, and delivery of excellent customer service.

Key Responsibilities

Duties to include but not limited to: Coordinate and communicate with service line leadership to accomplish administrative assignments. Perform routine duties independently with minimal supervision. Manage multiple assignments and competing deadlines while establishing priorities. Record meeting minutes and prepare them for distribution. Recommend solutions to workflow and administrative process issues. Develop and maintain tracking systems for correspondence and reports.

Serve as an administrative liaison with departments and programs across the organization. Ensure customers and patients receive courteous, professional service. Assesses customer needs, provides assistance and information, resolves issues, and delivers quality service to internal and external customers. roduces high-quality, timely results; establishes priorities; accepts responsibility for work outcomes; and follows established procedures and controls.

Work Schedule: 8:00am-4:30pm, Monday-Friday. Work Schedule is subject to change based on agency need. Telework: Ad-hoc Virtual: This is not a virtual position. Position Description/PD#: Program Support Assistant/PD50293A Relocation/Recruitment Incentives: Not Authorized Permanent Change of Station (PCS): Not Authorized PCS Appraised Value Offer (AVO): Not Authorized

Requirements & Education

There is no educational substitution at this grade level.

Which agency is hiring for this position?

This position is with Veterans Health Administration, Department of Veterans Affairs.

What is the salary for this position?

The posted pay range is $48019 – $62425/yr.

What security clearance is required?

This position requires a Other security clearance.

What is the application deadline?

Applications close on 2026-11-02.

Who is eligible to apply?

This position is open under the 'Fed Transition' hiring path.