Program Representative I

Yakima County; Yakima (WA); On-site; USD 34,000 - 43,000; Full time

Benefits offered by this job

Health Care Benefits

Retirement Benefits

Paid Vacation

Paid Holidays

Paid Sick Leave

Job summary

Yakima County is seeking a Program Representative I (Supervisor) in the Juvenile Court Clerk's Office to coordinate, audit, monitor and supervise clerical staff. You will develop procedures supporting judicial officers, manage case and trial workflow, and assign caseloads to ensure efficient operations.

Responsibilities include staff training, process improvement, and collaboration with courts and external partners to implement policy changes and maintain accurate records in the DMS system.

Responsibilities

• Supervises In-Court Clerk and Office Staff; prioritizes, assigns and monitors work while ensuring compliance with County policies.
• Maintains attendance records and vacation requests; evaluates performance and coordinates with County Clerk on staffing decisions.
• Develops procedures for processing and docketing court documents within the DMS system and provides necessary training.
• Resolves issues over the counter, in the courtroom or by phone to ensure office staff safety and workflow continuity.
• Represents the department in meetings and collaborates on court procedures, policy updates and operational improvements.
• Monitors vendor performance, researches solutions, and implements improvements to document management and courtroom processes.
• Leads project proposals and research; drafts policies for case management and courtroom operations with education opportunities.
• Participates in long-range planning and committee work to align court procedures with local and state requirements.

Job description

Program Representative I# Careers## Program Representative IApply: In-Person Working: Juvenile Justice Center: Full time: Posted Yesterday: R3286****Note: Current Employees must use the**** **Workday Job Hubs** ********career section to apply for this position.**********The mission of Yakima County Government is to provide accessible, responsive and responsible public service through leadership and teamwork committed to understanding and meeting public needs.*****Our Values:**** ***Integrity**** ***Common Sense**** ***Innovation**** ***Accountability***# **Position Data:**Program Representative I-J23-U33-H### ### Regular### ### Non-Exempt (eligible for overtime)**Overview:**Job Description Summary Pay Range: $24.76 - $31.40 per hour ( Clerk Teamsters -Supervisors Pay Plan B23, Step 1-13) Hiring Range: $24.76 - $26.27 per hour ( Clerk Teamsters -Supervisors Pay Plan B23, Step 1-4 DOQ) Job Closing Date: November 3, 2026 There is one Program Representative I (Supervisor-Juvenile) opening with the Yakima County Clerk's Office. This position coordinates, audits, monitors, evaluates and provides day to day supervision of Juvenile Clerk staff. Develops and implements procedures to assist judicial officers and related personnel with case management, trial management and documentation for Juvenile Court. Duties include assigning staffing resources, so courts can proceed with trial and non-trial matters and assigning inter-office duties and caseloads. Benefits included in position: -Health Care Benefits (Medical, Dental, Vision, Basic Life and Basic LTD) -Retirement Benefits -Paid Vacation -Paid Holidays -Paid Sick Leave Note: This a Clerk Teamsters (Supervisors) Bargaining Unit position.### ### ***This recruitment may be used to fill future vacancies that******occur within 90 days of the closing of this position.*** (This excludes Yakima County Sheriff's Office and Department of Corrections)**Responsibilities:****Essential Duties:**Supervises In-Court Clerk and Office Staff; prioritizes, assigns and monitors work; evaluates performance; recommends employee selection and/or discipline to County Clerk in compliance with departmental and County policies. Maintains and approves attendance records/vacation requests; evaluates individual performance; ensures resources are available for operations; trains staff on many different procedures and software. Develops and trains other Office staff in procedures for use in processing & docketing of court documents within DMS system which includes responsibility for setup & access to training necessary. Resolves problematic issues that arise over the counter, in the courtroom or by telephone, to ensure the safety of Office staff. Represents the department at meetings ensuring needs and concerns of the department are heard concerning implementation and operation of In-Court Clerk’s Office Staff & Courtroom procedures. Identifies Document Recordkeeping & FTR software operating issues or malfunctions; researches solutions with vender and countywide users; recommends and/or implements solutions. Creates and/or ensures existing courtroom processing policies and procedures are adequate and advises County Clerk if they need to be revised. Participates in long range planning activities as requested, to assist the Clerk in development of the courtroom procedures. Participates in local and state committee workgroups such as the Administrator of the Courts Judicial Information System committees and the Court Managers’ Association committees. Provides training and instruction for the marking, storing and release of Exhibits. Prepares and recommends project proposals and associated research. Monitoring performance and compliance of professional services and vendors with the Court. Assumes leadership role in resolving case flow legal and systems problems for in-court and Office staff. Drafts, develops and implements court judicial and community projects that involve the broader legal community such as Yakima County Bar Focus Group, Criminal Justice-Court Liaison Committee, NW Justice Project, DSHS, Department of Ecology, Administrator of the Courts and other local and state area courts in absence of and/or along with the County Clerk. Develops and drafts document management/ processing policies and procedures as needed, making recommendations to the Clerk regarding programs and case management as well as recommending education / training opportunities. Implements best business practices and approaches to pursue project development and implementation. Prepares statistical and feasibility reports for consideration of new or continuation of projects. Performs other duties as required.