Program Operations Support Specialist

gobravvo; Columbia (SC); On-site; USD 21,000 - 30,000; Full time

Job summary

The gobravvo Program Assistant supports administrative and operational functions of program services. You will be a key contact for clients, staff, and partners, handling referrals, maintaining records, and ensuring smooth office operations in a fast-paced environment.

This role emphasizes confidentiality, accuracy, and strong organizational skills. Candidates should be detail-oriented, dependable, and able to manage multiple tasks while delivering high-quality service and timely responses.

Qualifications

• High school diploma or equivalent is required.
• Experience in administrative, office support, or customer service roles is preferred but not required.
• Proficiency in Microsoft Office and general computer literacy is essential.

Responsibilities

• Manage and process a large volume of referrals accurately and efficiently.
• Provide professional, courteous customer service to clients, staff, and community partners.
• Respond to phone calls, emails, and general inquiries regarding program services in a timely manner.
• Maintain accurate records, files, and data entry systems while ensuring strict confidentiality.
• Assist with scheduling appointments, coordinating services, and supporting program activities.
• Perform general administrative duties such as filing, scanning, and preparing documents.
• Support daily office operations and provide assistance to team members as needed.
• Review referral documentation for completeness and accuracy.
• Enter, update, and maintain referral information in electronic databases and tracking systems.

Skills

Communication

Organization

Multitasking

Customer service

Data entry

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

The gobravvo Program Assistant supports administrative and operational functions of program services. You will be a key contact for clients, staff, and partners, handling referrals, maintaining records, and ensuring smooth office operations in a fast-paced environment.

This role emphasizes confidentiality, accuracy, and strong organizational skills. Candidates should be detail-oriented, dependable, and able to manage multiple tasks while delivering high-quality service and timely responses.