Program Support Assistant

U.S. Department of Veterans Affairs; Fort Wayne (IN); Presencial; USD 52.000 - 60.000; Jornada completa

Descripción de la vacante

U.S. Department of Veterans Affairs seeks a Program Support Assistant for Patient Care Services in Fort Wayne to provide administrative and operational support to nursing and clinical programs.

The role maintains records, tracking systems, reports, and suspense actions while coordinating meetings, training, and compliance activities. Responsibilities include data compilation, procurement support, and assisting leadership in achieving organizational goals.

Formación

• One year of specialized experience in admin/program support in a healthcare environment.
• Experience with procurement and contract administration.
• Proficiency in Microsoft Office (Excel, Word, Outlook, PowerPoint) for data management.

Responsabilidades

• Provide administrative support to Patient Care Services and maintain administrative records.
• Coordinate meetings, trainings, and committee activities; manage deadlines and action items.
• Prepare correspondence and reports; collect, validate, and analyze program data; support quality improvement.

Conocimientos

Accountability

Attention to Detail

Customer Service

Decision Making

Flexibility

Integrity/Honesty

Interpersonal Skills

Learning

Reading Comprehension

Reasoning

Self-Management

Stress Tolerance

Teamwork

Herramientas

Microsoft Word

Microsoft Excel

Microsoft Outlook

PowerPoint

Descripción del empleo

Summary

Serves as a Program Support Assistant for Patient Care Services - providing administrative and operational support to nursing and clinical programs. Maintains records - tracking systems - reports - and suspense actions; coordinates meetings - training - and compliance activities; compiles and validates data; prepares correspondence and reports; assists with procurement actions; and supports leadership in accomplishing organizational goals and operational requirements. [610_93149-..._GS-303-06 | PDF]

Summary

Serves as a Program Support Assistant for Patient Care Services - providing administrative and operational support to nursing and clinical programs. Maintains records - tracking systems - reports - and suspense actions; coordinates meetings - training - and compliance activities; compiles and validates data; prepares correspondence and reports; assists with procurement actions; and supports leadership in accomplishing organizational goals and operational requirements. [610_93149-..._GS-303-06 | PDF]

Qualifications

To qualify for this position - applicants must meet all requirements by the closing date of this announcement - 11/03/2026. INDIVIDUAL OCCUPATIONAL REQUIREMENTS None You may qualify based on your experience as described below: GRADE DETERMINATION GS-06 Specialized Experience. One year of specialized experience equivalent to at least the next lower grade GS-05 in the normal line of progression for the occupation in the organization. Specialized experiences must meet all of the following: Performing administrative and program support activities in a healthcare environment; Supporting procurement and contract administration activities; Tracking and maintaining records for recurring requirements - deadlines - deliverables - invoices - and action items; and Using Microsoft Office applications (Excel - Word - Outlook - and PowerPoint) to manage data - maintain tracking systems - and prepare reports and correspondence. Preferred experiences: Contracting Officer's Representative (COR) You will be rated on the following Competencies for this position: Accountability Attention to Detail Customer Service Decision Making Flexibility Integrity/Honesty Interpersonal Skills Learning Reading Comprehension Reasoning Self-Management Stress Tolerance Teamwork Experience refers to paid and unpaid experience - including volunteer work done through National Service programs (e.g. - Peace Corps - AmeriCorps) and other organizations (e.g. - professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies - knowledge - and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience - including volunteer experience. Note: A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment. NOTE: Your application will be verified against the information you provide on your resume - documents - and information supplied by your references. If you do not clearly describe your experience in your resume - you will be rated ineligible. We cannot make assumptions about your work experience and skills. Physical Requirements: Regular and recurring work is mostly sedentary involving sitting at a desk - although the position requires the ability to move from another geographic location of the facility to another. The incumbent works with a computer screen and keyboard. Some physical effort such as standing - walking - bending or prolonged sitting may be required. The incumbent may be exposed to walking to outlying areas. The work places no special physical demands on the employee. For more information on these qualification standards - please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.

Duties

• The duties of the Program Support Assistant includes but is not limited to: Provide Administrative Support to Patient Care Services (PCS) Maintain Administrative Records and Tracking Systems Coordinate Administrative Processes and Compliance Activities Support Education and Training Programs Manage Suspense Actions and Organizational Deadlines Coordinate Meetings and Committee Activities Prepare Administrative Correspondence and Reports Collect - Validate - and Analyze Program Data Support Performance Monitoring and Quality Improvement Efforts Provide Procurement and Resource Management Support Serve as a Contracting Officer's Representative (COR) Deliver Customer Service and Organizational Liaison Support Work Schedule: Monday - Friday
• 7:30am to 4:00pm Virtual: This is not a virtual position
• Position Description Title/PD#: Program Support Assistant/PD93149-A Relocation/Recruitment Incentives: Not Authorized