Program Operations & Resident Services Assistant

CT Community Care; United States; Presencial; USD 42.000 - 54.000; Jornada completa

Descripción de la vacante

CT Community Care in the United States seeks a dependable administrative support specialist to assist the Program Manager and Engagement Coordinator within a congregate living community. The role involves on-site operations, scheduling, recordkeeping, and resident services to keep the community running smoothly.

You will help plan social and educational activities, coordinate transportation, manage calendars, support residents with technology, and ensure clear communication with staff and

Formación

• Associate’s or Bachelor’s degree preferred.
• Experience in administrative, operational, or community support roles preferred.
• Strong organizational and written/verbal communication skills and ability to maintain resident confidentiality.

Responsabilidades

• Assist the Program Manager with day-to-day community operations, scheduling, communication, recordkeeping, and follow-up.
• Coordinate congregate meals and opportunities for social connection.
• Maintain calendars for resident appointments, aide schedules, programs, transportation, meetings, and activities.
• Coordinate housekeeping, meals, transportation, vendors, and direct services.
• Monitor scheduling and quality of direct services and communicate concerns to the Sage Care Navigator or provider.
• Assist residents with technology (email, Zoom, transportation apps) and online resources.
• Arrange transportation and accompany residents to routine medical appointments and outings when needed.
• Maintain inventories and coordinate purchase of supplies; maintain receipts and documentation.
• Support financial recordkeeping and participate in relevant meetings; meet with Sage Care Navigators twice monthly.
• Provide trained backup support for after-hours or urgent needs.

Conocimientos

Admin skills

Scheduling

Recordkeeping

Customer service

Communication

Educación

Associate’s or Bachelor’s degree preferred

Herramientas

Email

Zoom

Calendar tools

Online resources

Descripción del empleo

CT Community Care in the United States seeks a dependable administrative support specialist to assist the Program Manager and Engagement Coordinator within a congregate living community. The role involves on-site operations, scheduling, recordkeeping, and resident services to keep the community running smoothly.

You will help plan social and educational activities, coordinate transportation, manage calendars, support residents with technology, and ensure clear communication with staff and