Resident Services Admin Coordinator

Postgraduate-Center-For-Mental-Heal; New York (NY); On-site; USD 38,000 - 52,000; Full time

Job summary

Postgraduate Center for Mental Health seeks an administrative assistant to support the Program Director and staff in a residential setting. Responsibilities include answering calls, signing in residents and vendors, and handling correspondence with tenants and vendors.

You will maintain records, process invoices, update data in OMH CAIRS, and assist with special projects while ensuring confidentiality and adherence to policies. This role requires strong organization and communication skills.

Qualifications

• High School Diploma or equivalent required; secretarial or admin training preferred.
• Minimum two years of office experience, preferably in an administrative assistant capacity.
• Proficient in Microsoft Office; typing speed 35 WPM or higher.

Responsibilities

• Answer and screen telephone calls, direct callers, and take messages.
• Greet residents and visitors; verify identification and sign-in on logs.
• Maintain inventory and order general office and maintenance supplies.
• Process invoices in Microix and manage petty cash/per diem records.
• Update residential data and draft correspondence to tenants (arrears/leases).
• Enter data into OMH CAIRS database monthly and support staff as needed.
• Report crises/incidents to clinical staff and document in program logs.
• Attend residential staff meetings and follow policies in manuals.

Skills

Customer service

Interpersonal skills

Oral and written communication

Typing 35 WPM

Detail oriented

Organized

Basic math

Time management

Teamwork

Education

High school diploma

Administrative training

Tools

Microsoft Office

OMH CAIRS

Microix

Job description

Postgraduate Center for Mental Health seeks an administrative assistant to support the Program Director and staff in a residential setting. Responsibilities include answering calls, signing in residents and vendors, and handling correspondence with tenants and vendors.

You will maintain records, process invoices, update data in OMH CAIRS, and assist with special projects while ensuring confidentiality and adherence to policies. This role requires strong organization and communication skills.