Program Support Coordinator — Housing Services

New Reach Inc; Connecticut; On-site; USD 52,000 - 68,000; Full time

Benefits offered by this job

Medical, vision, and dental

401(k) Retirement plan

Paid Time Off (PTO)

12 Paid Holidays (1 Floating Holiday)

Life Insurance

Long-Term Disability

Job summary

New Reach Inc. in Connecticut is seeking a Program Support Specialist to provide administrative and operational support for Rapid Re-Housing and Permanent Supportive Housing programs.

You will assist with day-to-day coordination, documentation, reporting, and communication to ensure compliant and efficient service delivery. The role involves coordinating with staff, vendors, and partners, maintaining organized data systems, and supporting program placements and funder reporting.

Qualifications

• Associate's or Bachelor's degree required (or equivalent).
• 2–4 years of admin/program coordination or office management experience preferred.
• Experience in human services, housing, or nonprofit admin is preferred.
• Strong organizational skills and ability to manage multiple priorities.

Responsibilities

• Provide administrative and logistical support to ensure smooth daily operations across programs.
• Assist leadership with scheduling, reporting, and cross-department coordination.
• Ensure program files, leases, and service documentation meet standards and aid audits.
• Support scheduling and tracking of inspections, renewals, and maintenance activities.
• Assist with collecting, reviewing, and submitting financial documentation.
• Support grant and contract reporting as directed by leadership.
• Prepare agendas, take minutes, and support internal communications.

Skills

Strong organizational skills

Time management

Written and verbal communication

Data entry and reporting

Confidentiality and HIPAA awareness

Education

Associate's or Bachelor's degree in Business Administration or Human Services

Tools

Microsoft Office Suite

Database systems

Job description

New Reach Inc. in Connecticut is seeking a Program Support Specialist to provide administrative and operational support for Rapid Re-Housing and Permanent Supportive Housing programs.

You will assist with day-to-day coordination, documentation, reporting, and communication to ensure compliant and efficient service delivery. The role involves coordinating with staff, vendors, and partners, maintaining organized data systems, and supporting program placements and funder reporting.