Program Operations Assistant

PANHANDLE COMMUNITY SERVICES; Amarillo (TX); On-site; USD 22,000 - 28,000; Full time

Job summary

PANHANDLE COMMUNITY SERVICES is seeking a Program Assistant to provide essential administrative and operational support to the program team in Amarillo, TX. The role involves coordinating activities, assisting with client interactions, managing documentation, and supporting program goals.

The position requires a 2-year degree or equivalent experience, strong organizational and communication skills, and the ability to manage payments, audits, and filings efficiently.

Qualifications

• High school diploma or equivalent or 1+ years of relevant experience required; associates degree or bachelor’s degree in Social Work or related field preferred; 2+ years of experience in a clerical or administrative role preferred; 1+ years transporting passengers and vehicle maintenance experience preferred for Transportation department.

Responsibilities

• Reviews and retrieves client information for program eligibility and schedules client appointments/referrals.
• Maintains official files of all program appeals and drafts hearing summaries.
• Assists payroll and Accounts Payable functions including processing and reconciling reports.
• Answers phones, takes messages, and responds to inquiries via phone or e-mail.
• Liaises between PCS and community partners, vendors, and public to maintain positive relationships.

Skills

Verbal & written communication

Interpersonal skills

Organizational skills

Time management

Customer service

Critical thinking

GAAP knowledge

MS Office

English proficiency

DOT compliance knowledge

Regulatory compliance

Teamwork

Independent work

Basic math

Education

2 Year Degree

Associates degree preferred

Tools

Microsoft Office Suite

Job description

PANHANDLE COMMUNITY SERVICES is seeking a Program Assistant to provide essential administrative and operational support to the program team in Amarillo, TX. The role involves coordinating activities, assisting with client interactions, managing documentation, and supporting program goals.

The position requires a 2-year degree or equivalent experience, strong organizational and communication skills, and the ability to manage payments, audits, and filings efficiently.