Program Operations Admin Specialist - Client Support

Talbert House; Georgetown (OH); Sur place; USD 34 000 - 42 000; Plein temps

Résumé du poste

Talbert House in Mt. Orab, OH seeks an Administrative Support role to perform a range of clerical and administrative tasks in support of program operations. Occasional travel to Georgetown is required with mileage reimbursement provided.

Responsibilities include check-ins for persons served, answering and directing calls, scheduling follow-ups, lobby monitoring, data entry, and assisting with client registration. Must maintain confidentiality and provide excellent customer service.

Qualifications

• Excellent written and verbal communication skills.
• Strong customer service skills.
• Proficient in Microsoft Office and computer skills.
• Adhere to confidentiality and professional boundaries.
• Strong organizational and data-entry abilities.
• Ability to multitask and work independently or in a team.
• English language and grammar proficiency.
• General office and reception duties.

Responsabilités

• Check-ins for persons served.
• Answering and directing calls.
• Scheduling follow-up appointments.
• Monitoring lobby area.
• Scanning and filing documents.
• Assisting with client registration and data entry.
• Collect client payments at check-in if required.
• Perform internal audits to support CQI measures.
• Prepare and complete intermediate reports on time.
• Provide high-quality customer service to staff and clients.
• Other duties as assigned.

Connaissances

Communication

Customer service

Microsoft Office

Confidentiality

Administrative support

English proficiency

Organizational skills

Multitasking

Teamwork/initiative

Formation

High School Diploma or GED

Outils

Microsoft Office Suite

Description du poste

Talbert House in Mt. Orab, OH seeks an Administrative Support role to perform a range of clerical and administrative tasks in support of program operations. Occasional travel to Georgetown is required with mileage reimbursement provided.

Responsibilities include check-ins for persons served, answering and directing calls, scheduling follow-ups, lobby monitoring, data entry, and assisting with client registration. Must maintain confidentiality and provide excellent customer service.