Housing Admin Pro: Data, Billing & Client Support

Talbert House; Cincinnati (OH); On-site; USD 28,000 - 33,000; Full time

Job summary

Talbert House in Cincinnati, OH seeks an Administrative Specialist for Housing Services. This full-time position supports administrative, financial, data management, scheduling, and customer service needs to ensure department efficiency and compliance with agency requirements.

The role involves rent collection, calendar management, data entry, recordkeeping, and preparing routine reports for funders. Strong communication and organizational skills are essential.

Qualifications

• Excellent written and verbal communication skills.
• Strong customer service and relationship-building abilities.
• Ability to maintain confidentiality and professional boundaries.
• Ability to learn and follow contract, program, and funder requirements.
• Strong organizational, analytical, and multitasking skills.
• Intermediate computer skills including Microsoft Office and data entry.

Responsibilities

• Provide day-to-day administrative and clerical support, including correspondence and document preparation.
• Process data entry and basic-to-intermediate accounting functions; report discrepancies to management.
• Collect resident rent payments and provide receipts; process checks weekly.
• Manage calendars and coordinate appointments for clients and staff.
• Enter and maintain client data in department databases and waitlists.
• Scan, file, and organize documents to meet deadlines.
• Prepare routine reports and presentations for departments and funders.
• Coordinate departmental projects and support management with operational activities.
• Deliver professional, responsive service to residents, clients, vendors, and staff.

Skills

Written communication

Customer service

Confidentiality

Organizational skills

Microsoft Office proficiency

Teamwork

Data entry

Education

Associate degree

Equivalent experience

Tools

Microsoft Office

Outlook

Job description

Talbert House in Cincinnati, OH seeks an Administrative Specialist for Housing Services. This full-time position supports administrative, financial, data management, scheduling, and customer service needs to ensure department efficiency and compliance with agency requirements.

The role involves rent collection, calendar management, data entry, recordkeeping, and preparing routine reports for funders. Strong communication and organizational skills are essential.