Program Manager, Enterprise Resilience & Recovery

Sentara Health; Beryl (WV); Presencial; USD 121.000 - 183.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Medical, Dental, Vision plans

401k/403B with Employer Match

Paid Time Off

Tuition Assistance – $5,250/year

Paid parental and military leave

Descripción de la vacante

Sentara Health in Virginia Beach, FL, seeks an Enterprise Resilience professional to strengthen preparedness and response to cyber, technology, operational, and third‑party disruptions. You will link technical recovery with business outcomes, partnering across Cyber Security, IT, Disaster Recovery, and Vendor Management to set resilience requirements and drive measurable improvements.

This hands‑on role requires coordinating across technical and business teams, maturing an enterprise program,

Formación

• Minimum of 3 years of IT program/project management experience.
• Five or more years of experience in enterprise resilience, cyber resilience, disaster recovery, business continuity, infrastructure, information security, risk management, or related discipline.
• Working knowledge of ransomware‑resilient recovery, immutable storage, clean recovery, isolated recovery environments, and restoration validation.
• Experience planning or supporting disaster recovery tests, tabletop exercises, incident response activities, or business continuity exercises.
• Ability to analyze complex service dependencies and connect technical recovery capabilities to business and operational outcomes.
• Experience documenting risks, control gaps, corrective actions, procedures, and evidence in a structured and auditable manner.
• Strong project coordination and follow‑through, including the ability to manage multiple workstreams, owners, dependencies, and deadlines.
• Clear written and verbal communication skills, with the ability to explain technical risk and recovery issues to both technical and business audiences.
• Ability to remain organized and effective during high‑pressure incidents and work constructively across teams where processes or ownership are still maturing.

Responsabilidades

• Support the development, implementation, and continuous improvement of the Enterprise Resilience Program, including governance, standards, procedures, playbooks, reporting, and program documentation.
• Help identify and maintain Critical Business Services and map the people, processes, technology, data, facilities, and third parties required to deliver them.
• Partner with business and technology owners to define and validate impact tolerances, recovery time objectives, recovery point objectives, minimum service levels, and recovery priorities.
• Plan, coordinate, and document resilience assessments, business impact analyses, tabletop exercises, disaster recovery tests, cyber recovery exercises, and simulations.
• Track findings, risks, decisions, owners, due dates, and corrective actions through closure; identify recurring themes and elevate material gaps when needed.
• Enhance backup and recovery capabilities, including Rubrik, Azure-native backups, SQL-native backups, and Veeam.
• Improve ransomware‑resilient recovery capabilities through immutable backups, clean‑point validation, data‑integrity checks, malware‑aware recovery practices, and secure restoration workflows.
• Help build and mature the isolated recovery environment, including automation of restoration testing and repeatable validation of recoverability.
• Participate in disaster recovery exercises with infrastructure, application, security, and business teams to confirm that systems, data, integrations, and business processes can be restored and validated.
• Coordinate cyber, business, and enterprise tabletop exercises to test decision‑making, communications, downtime procedures, manual workarounds, escalation paths, and recovery actions.
• Support containment, response, and recovery activities during disruptive events, including coordination across technical and business teams and documentation of key decisions.
• Conduct after‑action reviews and convert lessons learned into prioritized, assigned, and measurable improvements.
• Assess third‑party resilience capabilities supporting critical services, including continuity plans, recovery commitments, testing evidence, dependencies, concentration risks, and contingency options.
• Develop dashboards, metrics, and executive‑ready reporting for recovery readiness, testing coverage, unresolved risk, remediation progress, and resilience maturity.
• Create clear technical and business documentation, standards, procedures, and repeatable processes that reduce manual effort and improve consistency.
• Promote resilience awareness by helping stakeholders understand their roles before, during, and after a disruption.

Conocimientos

IT program management

Enterprise resilience

Disaster recovery

Business continuity

Cyber security

Vendor management

Project coordination

Communication skills

Educación

Bachelor's degree

Herramientas

Rubrik

Azure

SQL

Veeam

Descripción del empleo

Sentara Health in Virginia Beach, FL, seeks an Enterprise Resilience professional to strengthen preparedness and response to cyber, technology, operational, and third‑party disruptions. You will link technical recovery with business outcomes, partnering across Cyber Security, IT, Disaster Recovery, and Vendor Management to set resilience requirements and drive measurable improvements.

This hands‑on role requires coordinating across technical and business teams, maturing an enterprise program,