Program Manager-Seasonal

Internal Revenue Service

Kansas City (MO)

On-site

USD 75,000 - 141,000

Full time

5 days ago

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Job summary

Internal Revenue Service in Missouri is seeking a Program Manager-Seasonal to lead department activities under a Day, Swing, or Night shift schedule. Responsibilities include setting goals, directing work through managers, and ensuring program effectiveness in a federal context.

The role involves guiding staff, managing relationships with IRS executives, and implementing policy through coordination with TS leadership.

Qualifications

Education requirements: A college or university degree from an accredited institution recognized by the U.S. Department of Education.
Foreign education: If education was earned outside the U.S., it must be demonstrated to be equivalent to U.S. education.
Evaluation: Use NACES or AICE for credential evaluation when applicable.

Responsibilities

Define business goals, develop work plans and set priorities for subordinates.
Direct, coordinate and oversee work plans through managers and supervisors.
Evaluate program implementation and ensure effectiveness.
Provide guidance to subordinates on administrative and technical issues.
Manage relationships with IRS executives and other agencies to inform management decisions.
Develop performance standards and evaluate subordinate performance; handle disciplinary actions as needed.
Improve department efficiency and remove bottlenecks to raise productivity.
Formulate new or revised TS policies with executives and other divisions.

Education

Bachelor's degree

Job description

Schedule: Season length: 6-8months each year. Tour of Duty: Day Shift, Monday-Friday between 6:00 am to 6:00 pm, Swing Shift, Monday-Friday between 4:00 pm to 2:00 am, Night Shift between 6:00 pm to 6:00 am, 40 hours per week

WHAT IS THE TAXPAYER SERVICES DIVISION? A description of the business units can be found at: https://www.jobs.irs.gov/about/who/business-divisions Position(s) are to be filled in following area(s): TS SC - Submission Processing REVIEW THE ADDITIONAL INFORMATION BELOW FOR FURTHER DETAILS

Key Responsibilities

General Manager Duties: As a Department Manager you will: Define business goals, develop work plans and set short and long term priorities to be accomplished by subordinates. Direct, coordinate and oversee work plans through subordinate managers and supervisors. Assign work based on priorities, selective consideration of the difficulty and requirements of assignments, and the capabilities of employees. Evaluate program implementation and effectiveness.

Provide guidance, advice, counsel or instruction to subordinates in resolving administrative and on technical problems. Manage relationships with functional executives of IRS operating divisions within the area serviced, officials of other agencies, and in advising management officials of higher rank.

Develop performance standards and evaluate work performance of subordinate supervisors and managers; Serve as the reviewing official on evaluations and performance recognition or disciplinary actions of non-supervisory employees rated by subordinate supervisors. Manage and resolve group grievances, employee complaints and/or other issues elevated to the second level.

Make decisions and/or approve expenses on routine and/or non-routine, costly or controversial requests and/or personnel related actions (e.g., selection, training, promotions). Serve as a coach and/or mentor to subordinate managers and/or employees on an ongoing basis, tailoring the emphasis based on the particular needs and background.

Initiate ways to improve efficiency of the department and increase the quality of the work directed; Find and implement ways to eliminate or reduce significant bottlenecks and barriers to production, promote team building or improve business practices. The following are the job specific duties of this position. You will have the opportunity to learn to perform these duties and receive training to help you grow in this position.

Works with TS executives, Area Directors, and counterparts in other IRS Divisions in formulatingnew or revised policies for TS. Develop overall objectives, strategies, actions and critical successfactors for Policy. Ensures that area plans and accomplishments are consistent with TS goals, schedules, and policies.

Conducts briefings and prepares comprehensive reports to keep top-level managers and leadersapprised of program plans and progress and to communicate findings and recommendations. Prepares agency directives, IRM issuances, memoranda, TS policy statements, and other writtenguidelines and recommendations. Makes recommendations for actions when adjustments or a difference course of action is necessary.

STANDARD POSITION DESCRIPTIONS (SPD): PD99341 Visit the IRS SPD Library to access the position descriptions.

Requirements & Education

A college or university degree generally must be from an accredited (or pre-accredited) college or university recognized by the U.S. Department of Education. For a list of schools which meet these criteria, please refer to Department of Education Accreditation page. FOREIGN EDUCATION: Education completed in foreign colleges or universities may be used to meet the requirements.

You must show proof the education credentials have been deemed to be at least equivalent to that gained in conventional U.S. education program. It is your responsibility to provide such evidence when applying. Click here (Section 3, Explanation of Terms) or here for Foreign Education Credentialing instructions.

We recommend choosing an evaluator from a member organization of one of the following national associations of credential evaluation services: National Association of Credential Evaluation Services (NACES) or Association of International Credentials Evaluators (AICE).

As a current employee, you know the great benefits we offer. Should you have any questions about benefits, please contact the Employee Resource Center (ERC) at 1-866-743-5748 option #1 for ERC.

Which agency is hiring for this position?

This position is with Internal Revenue Service, Department of the Treasury.

What is the salary for this position?

The posted pay range is $74678 – $140627/yr.

What is the application deadline?

Applications close on 2026-10-07.

What is the work schedule?

This is a Season length: 6-8months each year. Tour of Duty: Day Shift, Monday-Friday between 6:00 am to 6:00 pm, Swing Shift, Monday-Friday between 4:00 pm to 2:00 am, Night Shift between 6:00 pm to 6:00 am, 40 hours per week position.

Who is eligible to apply?

This position is open under the 'Fed Transition' hiring path.