Program Manager, Child Welfare Intake & Partnerships

3000 Montefiore Medical Center; United States; On-site; USD 84,000 - 105,000; Full time

Job summary

Montefiore Medical Center in the Bronx, NY, is seeking a Program Manager for Intake Referral Coordination in the Child Welfare Programs. The role leads intake operations, strengthens partnerships, and ensures timely, high-quality support for families.

The position requires an MSW, Mental Health Counseling, or related clinical master’s degree and 1–3 years of experience with families involved in child welfare, plus strong organizational and communication skills.

Qualifications

• Requires MSW, Mental Health Counseling, or related clinical master's degree.
• 1–3 years of experience working with families involved in or at risk of child welfare involvement.
• 1–3 years of clinical experience.
• Strong organizational, managerial, and communication skills.
• Comfort with computer systems including Microsoft Office; experience serving low-income and culturally diverse populations.

Responsibilities

• Manage all incoming referral intakes.
• Ensure smooth workflow across teams, coordinating with Bronx ACS offices to provide coverage for consult requests.
• Serve as liaison with funders and community providers to maintain collaboration and service quality.
• Review clinical reports and track deliverables for timely, accurate services.
• Oversee documentation compliance.
• Provide ancillary supervision, facilitate team meetings, and conduct trainings as needed.

Skills

Strong organizational skills

Communication skills

Management experience

Education

MSW / Mental Health Counseling / related clinical master's degree

Tools

Microsoft Office

Job description

Montefiore Medical Center in the Bronx, NY, is seeking a Program Manager for Intake Referral Coordination in the Child Welfare Programs. The role leads intake operations, strengthens partnerships, and ensures timely, high-quality support for families.

The position requires an MSW, Mental Health Counseling, or related clinical master’s degree and 1–3 years of experience with families involved in child welfare, plus strong organizational and communication skills.