Program Coordinator - Special Needs

St. Christopher's Hospital for Children; Philadelphia (Philadelphia County); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Generous time off

Tuition assistance

Comprehensive benefits

Tower Advance Pay

Employee Assistance Program

Job summary

St. Christopher's Hospital for Children is seeking a Program Coordinator to oversee operational workflows and event planning, aligning with Tower Health guidelines.

You will work with stakeholders to launch open houses and education sessions while coordinating with the Practice Manager and Marketing to promote growth and visibility of the program. You will ensure outstanding customer service from arrival to departure, communicate fees accurately, and provide timely follow-up to patients in a

Qualifications

• Bachelor's degree required or equivalent.
• Completes and maintains competencies and trainings as required for role.
• Relevant program coordination and healthcare exposure preferred.

Responsibilities

• Coordinate and supervise all operational workflows per Tower Health guidance.
• Develop and run open houses, education sessions and similar events.
• Collaborate with Practice Manager and Marketing to promote program growth.
• Ensure excellent customer service from check-in to check-out and clear fee communication.
• Provide follow-up to patients and accurate program information.

Skills

Customer Service

Communication

Interpersonal Skills

Microsoft Office

Multi-Line Telephone

Multitasking

Organizational Skills

Detail Orientation

Clerical Skills

Education

Bachelor's Degree

Maintains required trainings

Job description

Job Summary

Program Coordinator is responsible for the coordination and supervision of all operational workflows, in accordance with Tower Health guidelines. The Program Coordinator develops and operationalizes all open houses, education sessions and similar functions while working closely with stakeholders. The Program Coordinator will work closely with the Practice Manager and Tower Health Marketing Department to identify promotions related to the growth of the program. The Program Coordinator will be responsible for ensuring excellent customer service from check-in to check-out as well as accurate communication of associated fees and providing excellent follow-up to all patients.

Benefits

• Generous time off, tuition assistance, and comprehensive benefits
• Instant access throughout the pay period with Tower Advance Pay, ensuring financial flexibility and convenience
• Employee Assistance Program, Retirement Savings Program, Life Insurance, and more!

Qualifications

Education Requirements

• 4 year/Bachelor's Degree
• Completes and maintains all competencies and trainings as required for role.

Experience

• Relevant Experience

Required Skills

• Computer Skills to include use and navigation
• Customer Service Skills
• Detail Oriented
• Excellent Communications Skills
• Excellent Interpersonal Skills
• General Clerical Skills
• Microsoft Office Applications
• Multi Line Telephone Operational Skills
• Multitasking
• Organizational Skills

Overview

About St. Christopher's Hospital for Children

St. Christopher’s Hospital for Children, a partnership between Tower Health and Drexel University, is a 188-bed facility that provides exceptional care to children throughout the Greater Philadelphia area and surrounding counties.

St. Christopher’s is a Magnet® designated hospital and was recognized as a Women’s Choice Award Best Children’s Hospital.

In addition to its main location in Philadelphia, the hospital has a growing network of primary and specialty care locations throughout the Philadelphia suburbs and New Jersey so your child's health conditions can be treated close to home. Discover why our hospital is a great place to work—take a virtual tour of our facility here: St. Chris Hospital Tour

About The Organization

Tower Health, a regional healthcare system, serves communities across multiple counties in Pennsylvania. Its network includes Reading Hospital, Phoenixville Hospital, Pottstown Hospital, and St. Christopher's Hospital for Children (in partnership with Drexel University). Committed to academic medicine and training, Tower Health offers various programs, including residency and fellowship programs, the Drexel University College of Medicine at Tower Health, and the Reading Hospital School of Health Sciences. Additionally, the system provides a wide range of healthcare services, such as Reading Hospital Rehabilitation at Wyomissing, home healthcare via Tower Health at Home, TowerDirect ambulance and emergency response, Tower Health Medical Group, Tower Health Providers (a clinically integrated network), and Tower Health Urgent Care facilities across its service area.

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