Patient Services Rep - Yardley Peds

St. Christopher's Hospital for Children; Morrisville (Bucks County); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Generous benefits

Advance Pay

Employee assistance program

Job summary

St. Christopher’s Hospital for Children is seeking a Patient Services Representative to handle patient registration, scheduling and clerical support.

Responsibilities include verifying insurance, processing preauthorizations, collecting copays and scanning documents into the EMR system, while maintaining courteous contact with patients, families and staff. The role emphasizes accurate data entry, strong customer service and multi-tasking within a busy care environment in Yardley, PA.

Qualifications

• High School Diploma or GED is required or relevant experience may be considered
• BLS Certification may be required by department
• Experience in patient services/clerical preferred

Responsibilities

• Register patients and schedule appointments
• Verify and record insurance information
• Process preauthorization requests and collect copays
• Scan documents into EMR and support clerical tasks
• Maintain friendly, courteous, and helpful communication with patients and families

Skills

Customer service

Communication

Interpersonal skills

Clerical skills

Medical terminology

Microsoft Office

Multi-line phones

Multitasking

Organizational skills

Computer skills

Education

High School Diploma

GED

Job description

Job Summary

The Patient Services Representative is responsible for patient registration, scheduling, customer service and clerical support. Duties include accepting, recording and verifying insurance information, processing preauthorization requests, collecting copays and account balance payments, scanning documents into EMR and other administrative tasks related to the efficient operations of the department. Incumbents must ensure contact with patients, families, the community, vendors, coworkers and physicians are carried out in a friendly, courteous, helpful and considerate manner.

• Generous time off, tuition assistance, and comprehensive benefits
• Instant access throughout the pay period with Tower Advance Pay, ensuring financial flexibility and convenience
• Employee Assistance Program, Retirement Savings Program, Life Insurance, and more!

Job Summary

The Patient Services Representative is responsible for patient registration, scheduling, customer service and clerical support. Duties include accepting, recording and verifying insurance information, processing preauthorization requests, collecting copays and account balance payments, scanning documents into EMR and other administrative tasks related to the efficient operations of the department. Incumbents must ensure contact with patients, families, the community, vendors, coworkers and physicians are carried out in a friendly, courteous, helpful and considerate manner.

Benefits

• Generous time off, tuition assistance, and comprehensive benefits
• Instant access throughout the pay period with Tower Advance Pay, ensuring financial flexibility and convenience
• Employee Assistance Program, Retirement Savings Program, Life Insurance, and more!

Schedule

Mon - Thurs 12p - 8:30p, Friday 8:30a - 5p, Saturday alternating am 1/2 day.

The scheduled start and end times require flexibility to meet the needs of the practice.

Location

680 Heacock Rd Yardley, Pennsylvania 19067

Education Requirements

• Completes and maintains all competencies and trainings as required for role.
• High School Diploma - OR - GED - OR - Relevant experience may be considered in lieu of education

Experience

• Relevant experience

Certification and Licensure

• BLS Certification - Based on department

Required Skills

• Computer Skills to include use and navigation
• Customer Service Skills
• Detail Oriented
• Excellent Communications Skills
• Excellent Interpersonal Skills
• General Clerical Skills
• Medical Terminology
• Microsoft Office Applications
• Multi Line Telephone Operational Skills
• Multitasking
• Organizational Skills

Overview

About St. Christopher's Hospital for Children

St. Christopher’s Hospital for Children, a partnership between Tower Health and Drexel University, is a 188-bed facility that provides exceptional care to children throughout the Greater Philadelphia area and surrounding counties.

St. Christopher’s is a Magnet® designated hospital and was recognized as a Women’s Choice Award Best Children’s Hospital.

In addition to its main location in Philadelphia, the hospital has a growing network of primary and specialty care locations throughout the Philadelphia suburbs and New Jersey so your child's health conditions can be treated close to home. Discover why our hospital is a great place to work—take a virtual tour of our facility here: St. Chris Hospital Tour

About The Organization

Tower Health, a regional healthcare system, serves communities across multiple counties in Pennsylvania. Its network includes Reading Hospital, Phoenixville Hospital, Pottstown Hospital, and St. Christopher's Hospital for Children (in partnership with Drexel University). Committed to academic medicine and training, Tower Health offers various programs, including residency and fellowship programs, the Drexel University College of Medicine at Tower Health, and the Reading Hospital School of Health Sciences. Additionally, the system provides a wide range of healthcare services, such as Reading Hospital Rehabilitation at Wyomissing, home healthcare via Tower Health at Home, TowerDirect ambulance and emergency response, Tower Health Medical Group, Tower Health Providers (a clinically integrated network), and Tower Health Urgent Care facilities across its service area.