Program Coordinator - Behavioral Health & Intake

Burrell Inc; Hannibal (MO); Hybrid; USD 36,000 - 43,000; Full time

Benefits offered by this job

29 Days PTO

HRSA Loan Repayment eligibility

Health, dental, vision, retirement, &

Life insurance

Emergency Medical Leave

Flexible Spending Accounts

Health & Wellness Program

EAP

Employee Discount Program

Mileage Reimbursement

Job summary

Burrell Behavioral Health in Hannibal, MO is seeking a Program Assistant to support the TAY & Adult Team. The role coordinates non-clinical operations, ensures timely client intake, and provides receptionist and triage support.

The ideal candidate is organized, compassionate, and experienced in human services or office management, with strong Microsoft Office skills. Responsibilities include maintaining client charts, processing referrals, and safeguarding confidential information.

Qualifications

• Detail-oriented with excellent organizational and communication skills.
• Experience in human services or office management is preferred.
• Strong working knowledge of Microsoft Office, including Excel, Word, and PowerPoint.

Responsibilities

• Organize daily, weekly, and monthly schedules for clients and team operations.
• Act as a key communication hub between the team and clients/families, including triaging calls.
• Participate in daily team staffing and coordinate client intake and referrals.
• Maintain and organize client charts and ensure documentation meets organizational standards.
• Prepare statistical and tracking reports; maintain data logs for admissions/discharges.
• Manage office inventory, vehicle logs, and equipment maintenance.
• Coordinate landline and cellular communications accounts.
• De-escalate symptomatic client behavior and support clients in crisis situations.
• Provide general administrative support and serve as the public-facing representative of the team.
• Maintain confidentiality and handle sensitive client information with professionalism.

Skills

Detail-oriented

Organizational skills

Communication skills

Education

Education or experience in human services/officed management

Tools

Microsoft Office

Job description

Burrell Behavioral Health in Hannibal, MO is seeking a Program Assistant to support the TAY & Adult Team. The role coordinates non-clinical operations, ensures timely client intake, and provides receptionist and triage support.

The ideal candidate is organized, compassionate, and experienced in human services or office management, with strong Microsoft Office skills. Responsibilities include maintaining client charts, processing referrals, and safeguarding confidential information.