Program Assistant - Behavioral Health & Community Support

Burrell Behavioral Health; St. Louis (MO); On-site; USD 40,000 - 50,000; Full time

Benefits offered by this job

Paid time off

Employee benefits package

Top-notch training

Career mobility

Welcoming, supportive culture

Job summary

Burrell Behavioral Health in Saint Louis, MO is seeking a Program Assistant to support the ACT team by coordinating administrative operations, managing client scheduling and intake, maintaining records, and serving as a key contact for clients, families, and community partners.

This role emphasizes office administration, customer service, communication, and data management to ensure efficient program operations and positive client experiences.

Qualifications

• Education or experience in human services, office management, or both preferred.
• Experience providing administrative, clerical, customer service, or program support is preferred.
• Experience in healthcare, behavioral health, or social services is beneficial.

Responsibilities

• Coordinate daily, weekly, and monthly schedules to support client services and team operations.
• Serve as primary point of contact for clients, families, and community partners, providing exceptional customer service.
• Assist with client intake, screening, admission, and referrals for onboarding.
• Participate in daily team staffing meetings to support client care.
• Maintain client records and charts per organizational standards; ensure documentation is complete and current.

Skills

Organized

Detail-oriented

Customer service

Communication

Teamwork

Education

Human services

Office management

Healthcare experience

Tools

Microsoft Office

Excel

PowerPoint

Job description

Burrell Behavioral Health in Saint Louis, MO is seeking a Program Assistant to support the ACT team by coordinating administrative operations, managing client scheduling and intake, maintaining records, and serving as a key contact for clients, families, and community partners.

This role emphasizes office administration, customer service, communication, and data management to ensure efficient program operations and positive client experiences.